UMB Parking and Transportation Services allows for one refund within a 12-month period.

  • Receipts older than 30 days will not be honored.
  • Pay-daily parkers are not eligible for refunds.
  • To request refunds, you must have the original receipt from the garage attendant or verified form of payment.
  • Submit your parking refund request with receipt here.
  • Parking operations will review requests and respond accordingly. Refunds are not guaranteed.
  • Refunds are processed and may take up to 15 days pending review.
  • An active monthly/biweekly permit parker (daily permits excluded) may request a validation (during business hours) for exit that day in instances of:
    • Pulled a ticket and has an access card and permit
      • Proceed to the Parking Cashier's Office (Monday - Friday) located on the SMC Campus Center, lower level with the white ticket received upon entry.
      • Email parkingoperations@umaryland.edu  and provide name, ticket number and permit number in correspondence
    • Forgot access card and permit

Please note that refunds are disbursed through the Central Payroll Bureau within the biweekly payroll distribution process and are subject to a tax deduction.

For questions or concerns, call 410-706-5518 Monday - Friday 8 a.m. - 4:30 p.m., email - parkingoperations@umaryland.edu