Crisis Care Resources

Crisis Support Service: 410-328-8404, option 7

Due to the need to tele-work, SCC is currently unable to pick up the phone directly. We respond to all messages within one business day. However, if you need immediate assistance (such as experiencing a crisis situation), please use our Crisis Support Service at 410-328-8404, option 7. This service is available 24/7/365 (including holidays). Please note that this is not an emergency line but is available should you need to speak with a counselor immediately over the phone. For more information on what constitutes a crisis or an emergency, please click here. If you are unsure about the severity of a situation, please call to consult with a clinician.

If you are experiencing a life threatening mental health emergency, please call 911 or UMB police (410-706-3333). You can also contact Baltimore City Crisis Response (410-433-5157) or Baltimore County Crisis Response (410-931-2214). Other counties are listed below.

Please note that Sheppard Pratt's Crisis Walk In Clinic is offering in-person and virtual urgent services for those in crisis (

Campus Resources

Campus Police 711 The Campus Police are available 24/7.
UMB Student Counseling Center (UMB-SCC)


Monday-Friday, 8:30 a.m. to 5 p.m. Urgent care requests require an advance phone call.
Student and Employee Health


After hours:

Student and Employee Health provides 24/7 after-hours on-call backup to the Student Counseling Center. Calls are received by Family Medicine attending physicians who advise and triage. Walk-in hours are Mondays and Thursdays, 8 a.m. to 6:30 p.m., Tuesdays and Fridays, 8 a.m. to 4:30 p.m., and Wednesdays, 9 a.m. to 4:30 p.m.
Psych Urgent Care 410-328-1219 The University Hospital has a Psychiatric Urgent Care unit that provides services 24/7.


Suicide and Crisis Hotlines

Baltimore Crisis Response

Serves Baltimore City

Crisis hotline: 24/7
Mobile Crisis Team:

7 a.m. to midnight

Crisis hotline, mobile crisis team, information, referral services
Grassroots Crisis Intervention 410-531-6677
24/7, toll-free, state-wide. Located in Columbia, Md. Hotline, crisis and suicide intervention, walk-in, mobile crisis team, information,  referrals
Baltimore County Crisis Response 410-931-2214 24/7 24-hour hotline, crisis intervention, mobile crisis team, information, referrals
Frederick County Hotline 301-662-2255 24/7 Suicide prevention, crisis intervention, referrals, supportive listening
Prince George’s Suicide Hotline 301-864-7130 24/7 Serves Anne Arundel, Calvert, Charles, Montgomery, Prince George’s and St. Mary’s counties
Prince George’s County General Crisis and Referral Line 301-864-7161 24/7 Comprehensive crisis services
Montgomery County Crisis Center 240-777-4000 24/7 Emergency services, housing crisis intervention, and prevention, rental assistance program, mental health
National Suicide Prevention Lifeline 1-800-273-8255 24/7 Routes caller to the crisis center in their area; for the suicidal individual or those concerned
Student Telehelp 1-800-472-3457 24/7 Helps college students reach confidential, free telephone counseling, crisis intervention, suicide prevention, information and referral services

International Association for Suicide Prevention (IASP)

N/A 24/7


Trans Lifeline

877-565-8860 24/7 Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive. (Spanish speaking option available)


741-741 24/7 The Steve Fund is dedicated to the mental health and emotional well-being of students of color, connect with a trained crisis counselor. 


678-678 24/7 TrevorText is a confidential and secure resource that provides live help for LGBTQ students with a trained specialist, over text messages.



Domestic Violence/Sexual Assault Emergency Resources

House of Ruth 410-889-7884 24/7 Hotline for crisis intervention, safety planning, counseling, legal referrals, victim and family advocacy
National Domestic Violence Hotline 1-800-799-7233 24/7 Crisis intervention; advocates and translators available
Turnaround — Family Violence Unit of Baltimore County 410-828-6390 24/7 Hotline serving rape victims, domestic violence, adult survivors of child sexual abuse
We are Hope Works 410-997-2272 24/7 Information, referrals, shelter services, legal services, and more


Walk-in Clinics


Sheppard Pratt Crisis Walk-in Clinic,          6501 N. Charles Street, Towson, MD



10:30 a.m. to 9 p.m.


1 p.m. to 4 p.m.

The clinic assesses for safety and refers individuals to the appropriate level of care.

For a PDF copy of this list, please click UMB Crisis Care Resource Guide