FAQ's

How do I restart my payroll deduction?

All payroll deduction payments stopped on March 14th, 2020 after URecFit & Wellness's closure. If you would like to restart your payroll deduction membership and/or long term locker, and save time spent at the business desk you should complete our online payroll deduction renewal request form. The form may take up to 72 hours to be reviewed and verified.  If this form is not submitted you will need to go through the entire payroll deduction process again at the business desk.

Once verified, your membership and/or locker we will be restored and deductions will begin in the next full pay period.

Prior to your first visit back to URecFit & Wellness remember to LOG IN (not SIGN UP) to our Online Portal to sign the waiver. Please email us with any questions.

Will face masks/coverings be required while exercising?

Yes. Per UMB's August 5 email communicationUMB’s Policy Requiring Use of Face Coverings has been being reinstated. UMB requires all people, regardless of vaccination status, wear masks in public indoor settings. This includes URecFit & Wellness. 

Please consider the following recommendations prior to engaging in physical activity while wearing a face covering: 

  • Ensure your face covering is comfortable and secure prior to engaging in physical activity. Avoid touching your face and limit touching/adjusting your face covering during physical activity as much as possible.  
  • Carry a second face covering with you and replace face coverings when they become damp/wet while engaging in physical activity. 
  • Try to utilize a face covering with two layers that is made from breathable, synthetic materials as they can help lessen moisture buildup compared to surgical, paper, or cotton fabric face coverings and those with more than two layers. 
  • STOP physical activity or take a break if breathing becomes difficult. Aim to perform higher intensity exercises outdoors or in areas with greater physical distancing opportunities.  
  • If you have existing heart or lung conditions, decrease the intensity of your typical physical activity and stop immediately if breathing becomes difficult or you feel dizzy, lightheaded, or sick 
  • After physical activity, wash your hands for at least 20 seconds with soap and water. Once in a safe and proper setting to do so, remove your face covering by only touching the back or straps and avoid touching your face.  
  • Wash your face covering after each use if it is reusable cloth or discard single use face coverings. 

Who is permitted to access the facility?

During Phase 3, all members, except sponsored members and guests, may access the facility. 

How can I reserve a time to swim?

 

  • If you wish to reserve court space in the Pratt Gym for badminton, pickleball or basketball shooting you can make a reservation via our online URecFit Live portal (login using your UMID credentials) or via our URecFit mobile app.  Once logged on to the portal or app click on "Bookings".

Are guests or new sponsored members able to purchase memberships?

No, guests and new sponsored members are not permitted to purchase memberships at this time.

What cleaning protocols will be in place?

Our top priority is the well-being of all those in our community including students, faculty, and staff. We call upon all our members to come together to do their part to protect themselves and each other. This includes abiding by posted signs, wearing face coverings, washing hands, cleaning equipment, and practicing physical distancing. 

Cleaning protocols include: 

  • Increased frequency of cleaning and disinfecting on high touch surfaces. High contact surfaces in all spaces will be cleaned with EPA approved disinfectant every hour
  • Patrons utilizing our facilities will be provided with a bottle of disinfectant and wipes to clean all equipment before and after use