eBilling & Online Payments

eBill Notification Basics

University of Maryland Baltimore is excited to announce that we have partnered with TouchNet® to provide eBills through TouchNet® Bill+Payment™ suite.

You will receive notification via your campus e-mail when an eBill is available to view.  If you do not receive a notification of eBill availability in your campus e-mail at least one week prior to your bill due date, call Student Financial Services at 410-706-2930 or email us at: studentaccounthelp@umaryland.edu. 

You are responsible for paying your tuition and fees by the due date even if you do not receive an eBill notification.

  • eBills are a snapshot in time and do not reflect any activity (payments, credits, or adjustments) until the next billing cycle.
  • To view current account balances, recent activity, and estimated financial aid, please log in to the TouchNet® link via SURFS.
  • You may access TouchNet® by logging in to SURFS, selecting Student, then clicking on the TouchNet® link.

Students are encouraged to review their accounts regularly to ensure all charges and payments are posted correctly.  Failure to make payment in full for all outstanding charges results in late fee assessment and registration/transcript holds being placed on your account. Students whom do not have an Authorized User set up are responsible for printing a PDF copy of their bill and sending it to the payer.

Please contact Student Financial Services if you have any concerns so that discrepancies can be addressed and resolved quickly.

Accepted Online Payment Methods ▾

ACH payments are accepted online via the TouchNet® link in SURFS. You may access TouchNet® by logging in to SURFS, selecting Student, then clicking on the TouchNet® link. *Service fees will not be assessed for online payments made via a checking account (ACH)*

 

Visa, MasterCard, Discover, and American Express are only accepted via the TouchNet® link in SURFS. You may access TouchNet® by logging in to SURFS, selecting Student, then clicking on the TouchNet® link. *A non-refundable service fee is charged as a percentage of the total payment, with a minimum charge of $3.00. The service fee percentage, as well as the $3.00 minimum, is established by TouchNet PayPath to cover credit card processing costs.  The non-refundable PayPath service charge percentage is disclosed by TouchNet at time of payment.*

How to View Your eBill ▾

 

To view your eBill, log in to SURFS, select Student, then click on the TouchNet® link. You will see a link to be directed the TouchNet® website.  You must log in using the same credentials as your SURFS account. Once in TouchNet®, you will see a “Statements” tab.  Please click on “View” to access your eBill.

 

Note: Please be sure to turn off your popup blocker when trying to access the eBill and Payment system to view your eBill, make a payment, set up an authorized user, or add an alternative e-mail address.

How to Generate an OnDemand Statement ▾

 

To view your eBill, log in to SURFS, select Student, then click on the TouchNet® link. You will see a link to be directed the TouchNet® website.  You must log in using the same credentials as your SURFS account.  Once in TouchNet®, you will see a “Statements” tab.  Please click on “Generate OnDemand eBill/Statement”.  You will be prompted to select the term for the OnDemand statement. 

 

 

The OnDemand statement is a snapshot of your current student account balance when it is generated, and includes term charges/payments, in addition to your student schedule.

Note: Please be sure to turn off your popup blocker when trying to access the eBill and Payment system to view your eBill, make a payment, set up an authorized user, or add an alternative e-mail address.

How to Make a Payment ▾

After logging in to the TouchNet® via SURFS, under “Student Account” click on “Make a Payment.”  Once in the payment screen, you will be prompted to either enter the payment amount, or you can pay by term balance.  You may pay your bill balance by eCheck/ACH or credit card (American Express, Discover, MasterCard and Visa). A non-refundable service fee is charged as a percentage of the total payment, with a minimum charge of $3.00. The service fee percentage, as well as the $3.00 minimum, is established by TouchNet PayPath to cover credit card processing costs.  The non-refundable PayPath service charge percentage is disclosed by TouchNet at time of payment.

How To add an Alternative Email for eBill Notifications ▾

You can set an alternative e-mail address (in addition to your school-assigned address) at which to receive eBill notifications by logging in to TouchNet® via SURFS.  Once in the eBill and Payment system, click on “My Profiles,” “Personal Profiles,” and enter the secondary e-mail address for eBill notifications.

How to Set Up an Authorized User ▾

After logging in to TouchNet® via SURFS, under “My Profile Setup” click on “Authorized Users,” then “Add an Authorized User.”  You will be prompted to enter the e-mail address of the third party to whom you are granting access.  The third party will receive an e-mail with a password that establishes their access to the eBill and Payment system.

Authorized Users (Parents, Family and Others): Viewing & Paying an eBill ▾

The eBill and Payment system provides students the opportunity to grant restricted access to parents, employers, or other third parties to view and/or pay billing statements (see “How to Set Up an Authorized User” above).  Once you have been established as an authorized user, you may pay your student’s balance online by eCheck/ACH or credit card through the eBill and Payment system. A non-refundable service fee is charged as a percentage of the total payment, with a minimum charge of $3.00. The service fee percentage, as well as the $3.00 minimum, is established by TouchNet PayPath to cover credit card processing costs.  The non-refundable PayPath service charge percentage is disclosed by TouchNet at time of payment.

 

Authorized users may access TouchNet® via the following link:

https://secure.touchnet.net/C20174_tsa/web