Lyft

Lyft is the official rideshare partner for the University of Maryland, Baltimore. This partnership enables schools and departments to work with Lyft to set up transportation programs that support the needs of your department or school. 

Examples of how departments can utilize Lyft for official business:

● Commute solutions

● Business travel direct billing and Auto-Payment expensing

● Campus visitor transportation

● Patient or healthcare transportation to support research

● Student campus and off-campus mobility enhancement programs

● Event transportation

For additional information or to enroll your department in a Lyft program, please submit a program inquiry or contact Tony Green.

Program Options

Recurring Lyft Pass (Credits): An automated program for rides that recur regularly.

  • Allows you to assign a monthly dollar amount to program participants that they can use towards Lyft rides each month
  • Customizable: you can restrict the rides by date, time, location, and customize the value
  • Departments provide a list of eligible riders who will receive Lyft ride credits
  • Eligibility verified by @umaryland.edu email address

Lyft Auto Pay: Allows faculty and staff to directly bill rides to a corporate account.

  • Hassle-free expensing (integrates with Concur, Expensify)
  • A simple way for faculty and staff to separate business-related rides from personal rides

Lyft Concierge: Web-based portal for booking trips on a rider’s behalf.

  • Enables you to request rides for people who don't have the Lyft app
  • The Concierge platform offers a user-friendly booking interface that is compatible with any internet-enabled device

One-Time Lyft Pass (Codes): For one-off events or non-recurring rides.

  • Departments can purchase codes for one-off events and rides for non-recurring programs
  • Can be restricted by date, time, location, max redemptions, and value
  • To set up your own event code, you can also go to the Lyft Events Portal

Frequently Asked Questions

Q: How do I sign up for an account or get more information?

A: To get additional information on account setup or Lyft product information please fill out this inquiry form. For general questions, please contact Tony Green.

Q: How are these rides billed?

A: Rides are billed by Lyft via monthly invoice, and a PO number is required. Payment by corporate P-card is not an option.

Q: Do we get discounts on Lyft or free rides?

A: No, you will not receive free rides or discounts when you create a RideSmart program. However, your department can set up a program and utilize budget to subsidize and/or provide free rides to program participants.

Lyft’s Health Safety Program

In response to COVID-19, Lyft launched a Health Safety Program, which includes:

  • Personal health certification for drivers and riders
  • Required face masks for drivers and riders
  • Health safety education for drivers and riders
  • Distribution of cleaning supplies and masks for drivers
  • You can read more about the program on the Lyft website.

Tips For Riding Smart with Lyft

  • Verify your ride by making sure the license plate number, driver information, and car make and model match what you see in the app.
  • Share your location and route with a friend or loved one from within the Lyft app so they can follow your ride in real time.
  • Follow the Lyft vehicle on GPS via the app.
  • Ask the driver to say who they are picking up.
  • Learn more about how to ride smart with Lyft.

How to Get Started

For additional information or to enroll your department in a Lyft Program, please submit a program inquiry or contact Tony Green. The University of Maryland, Baltimore - Lyft Program team will reach out to discuss your transportation needs, provide training and program management resources, and work with you to set up your program.