Mediator Recruitment

Updated March 20, 2020 (Dates and application deadline have been updated. Information sessions have been added. Application is posted.)

The Workplace Mediation Service is recruiting UMB faculty and staff to serve as mediators.

Information Sessions will be held via Webex. Participants may call in or video in via Webex. Contact Aisha Samples for the Webex infomation. You may email Aisha Samples or call 410-706-4270.

Information Sessions:

Tuesday, March 24 from 12:00 pm to 1:00 pm 

Thursday, April 2 from 9:00 am to 10:00 am

Thursday, April 16 frm 4:00 pm to 5:00 pm

 

The Workplace Mediation Service, which launched in September 2019, is a free, voluntary, and confidential resource for workplace conflicts. Mediation services are available to all UMB employees (staff, faculty, and student employees). The Workplace Mediation Service is part of the Center for Dispute Resolution (C-DRUM) at the University of Maryland Francis King Carey School of Law.

Current WMS mediators are C-DRUM staff members in the Francis Carey School of Law. At this time a limited number of additional mediators are needed.  Additional mediators are needed to build a mediator roster which better represents UMB, consistent with the University’s Core Value of Diversity. More mediators will also help WMS shorten the amount of time that it takes for employees to get to the mediation table.

Interested faculty and staff will complete an application and participate in a review and interview process. Selected individuals will receive mediation training and ongoing skills support from the Workplace Mediation Service.

Eligibility information

Current UMB faculty and staff may apply. (Employees who serve a human resources capacity and faculty and staff in the Maryland Carey Clinical Law Program are not eligible.) Previous mediation experience is not required. Written approval from an applicant’s supervisor is required to engage in the training and to participate as a mediator.

Important dates

Information Sessions via Webex*:

Monday, March 23 from 2:30 pm to 3:30 pm

Tuesday, March 24 from 12:00 pm to 1:00 pm

Thursday, April 2 from 9:00 am to 10:00 am

Thursday, April 16 frm 4:00 pm to 5:00 pm

Application Deadline: Friday, April 24 at noon

Interviews (scheduled for 20 minute sessions): April 29, 30, and May 1

Invitations Extended: May 4

Training: May 27-29 and June 3-5 (Back-up training dates are August 3-5 and 10-12)

Attending an information session is recommended. 

*Information sessions will be held via Webex. Participants may call in or video in via Webex. Contact Aisha Samples for the Webex infomation. You may email Aisha Samples or call 410-706-4270.

The application

The online and Word version of the Application Form and Word version of the Supervisor Approval Form are available here. You may email Aisha Samples or call 410-706-4270 to request the Word documents by email.

If you are not able to complete the online application, you are welcome to download the Word documents (Application Form and Supervisor Approval Form) and email them to mediation@umaryland.edu.

Supervisor approval to is required for employees to participate. Supervisors of employees who are interested in participating are welcome to attend an information session.

Additional information

Interested employees should review our Frequently Asked Questions below, additional information on the WMS website, attend an information session, and contact Aisha Samples with questions. You may email Aisha Samples or call 410-706-4270.

 

Frequently Asked Questions

What does it mean to be a mediator?

Mediators focus on helping the conversation progress in a way that meets the needs of the employees and fulfills the purpose of mediation. Mediators remain neutral to the employees and the workplace issues, reflect what has been said, and ask open-ended questions to identify areas of agreement or disagreement.

What is the process?

WMS will hold information sessions to explain and answer questions about the application process, training, and mediation. Attending an information session is recommended. If you are unable to attend an information session please contact Aisha Samples with your questions and concerns.

Applicants who submit the required information and documents by the deadline may be invited to a twenty-minute interview with one or more of our current mediators. During the interview we will talk about your interest in participating, commitment to WMS, openness to learning and practicing the mediation skills, and address concerns and questions.

What about the training?

The mediation training will include at least 40 hours of content, and will take place May 27-29 and June 3-5 (Back-up training dates are August 3-5 and 10-12). Successful applicants must be available and commit to attend the entire training. The Workplace Mediation Service uses the “facilitative” framework for mediation,  which supports participants in having a constructive conversation and reaching a solution which is acceptable and satisfactory to all.

Facilitative mediation is collaborative. The training will address mediation skills, mediator ethics, and programmatic matters. The 40-hour training meets the requirements of a basic mediation training under Maryland judicial rules.

What if I have already completed mediation training?

Employees who have completed mediation training are eligible to participate. Submit your certificate or letter of competition from the trainer with your application. WMS will review the submitted training information to determine how much of the WMS training you need to attend. 

Who will be selected to participate?

WMS will select up to 12 applicants based on the submitted materials and the interview and invite them to participate in the training.

Participants who complete the training may be invited to join the WMS mediator roster. Mediators must observe two mediations prior to co-mediating without supervision.

What happens after I complete the training and mediation observations?

After completing the mediation training and observations mediators will be able to co-mediate with an experienced mediator.

What are some of the expectations?

To remain on the mediator roster mediators must

  • have their supervisor’s permission to participate;
  • commit up to 40 hours per year to WMS, which includes mediating, participating in quarterly trainings, and assisting with outreach; and 
  • mediate in a manner consistent with the provided training and practices of the Workplace Mediation Service

Mediation sessions require a time commitment. Mediators should plan to commit four hours for each scheduled mediation session. This includes

  • travel time to and from the mediation session
  • set-up
  • the three-hour mediation session
  • debrief with co-mediator
  • breakdown

A thirty-minute pre-mediation discussion with the co-mediator should occur a few days prior to the mediation session.

What is the Workplace Mediation Service's role in the mediation process?

The Workplace Mediation Service manages the mediation process including intake, scheduling, reserving rooms, and data management. WMS will inform the roster of mediators when a mediation is ready to be scheduled and will request availability from the mediators. Mediators provide their availability to WMS and selected mediators will be informed about the details of the mediation. Supplies and mediation materials will be provided by WMS. 

How can I learn more?

Review the additional information on the WMS website, attend an information session, and contact Aisha Samples with questions. You may email Aisha Samples or call 410-706-4270.