Billable/Non-Billable Services Listing

There are often questions about what services Environmental Services (EVS) is responsible for versus the customer. Below is information regarding the financial responsibility for the services provided effective July 1, 2021. To view the billable list of services provided by Operations and Maintenance, click here.

Custodial

NON-BILLABLE REQUEST BILLABLE REQUEST CONTRACTOR REQUESTS - MANAGED BY CUSTOMER
Specific lab cleaning and disinfection Specialty floor care requests in excess of once annually Entire room/area carpet care. Contact EVS with a pre-approved vendor list
Restocking paper towels, toilet paper and soap Trash/Recycle receptacle requests outside of the EVS standards* Carpet care - full room/area cleaning & restorative services 
Specific floor care (stripping/waxing, wet/dry mopping, vacuuming)   Upholstry cleaning - full cleaning & restorative services 
Requests for office/lab prep for new hires   Specialty or obstructed interior window/glass cleaning 
Carpet care - spot treatment only    
Upholstry - spot treatment only    
Window/glass cleaning (entryway and interior glass)    

Pest Control

NON-BILLABLE REQUEST BILLABLE REQUEST CONTRACTOR REQUESTS - MANAGED BY CUSTOMER
Routine and preventative services for the bats, ants, roaches, mice, rats and gnats/flies Bed bug remediation Pest infestation remediation that is evaluated with needs outside the capacity of the unit
  Services outside of the scope of the unit  
  Food service specific services/remediation  
  Facility specific needs/requests (i.e. drain cleaner for animal facilities, shower drains, etc.)  

Moving and Recycling

NON-BILLABLE REQUEST BILLABLE REQUEST CONTRACTOR REQUESTS - MANAGED BY CUSTOMER
Single office moves Moves that require assistance of O&M  
Collection of recycleables from loading docks to include mixed, paper and cardboard Clean up efforts due to improper dumping & storage on loading docks (fine from the fire marshall plus labor)  
Disposal of individual bulk items (when cleared by excess property process) Service requests outside of the capacity of the unit  
Lab/office moves/clear out (under 2 labor hours) Special Events - set up and tear down  
  Lab/office clear out (over 2 labor hours)  
  BioSafety Cabinets - requires decontamination, EHS approval, and moving contractor  
  Moving of rolling poster boards/chalk boards/white boards from building to building (charge to cover cost of poster board) Powerwashing 

Grounds and Building Exterior

NON-BILLABLE REQUEST BILLABLE REQUEST CONTRACTOR REQUESTS - MANAGED BY CUSTOMER
Outdoor trash collection from University receptacles Customer requests for additional outdoor University trash/recycle receptacles  
Outdoor removal of litter and debris from campus sidewalks, building entrances/exits and loading docks Flag placement/replacement   
Exterior Flag replacement (Plaza, Police Station, Davidge Hall) Customer negligence on loading docks (animal bedding/illegal dumping)  
Loading Dock Routine Cleaning    
Main entrance window, door and vestibule cleaning    

Landscaping - Contractor

NON-BILLABLE REQUEST BILLABLE REQUEST CONTRACTOR REQUESTS - MANAGED BY CUSTOMER
Seasonal mowing, plantings, weeding and mulching in designated campus areas Customer requests for fencing, gates, patios, hardscaping, sod install  
  Modifications and additions to current landscaping plan

Notes:

* Outside of EVS standards refers to requests that are beyond the scope of the normal and routine services of the EVS department.
Any billable work that requires overtime will be billed as such (e.g. urgent requests, work that must be performed off hours).
Any items not listed are on a case by case basis and will be determined by the responsible EVS area.
Certain services are managed at the campus level such as exterior window washing. Contact the Service Center at fmwc@umaryland.edu for questions.