SCC Operational Changes

(last update: May 29, 2020 at 11:00am)

Please check this website for additional updates regarding available resources and services, pending guidance from the University. The SCC will also communicate updates to student clients.

Due to the UMB Policies and Guidance Regarding COVID-19, the Student Counseling Center staff will be teleworking beginning March 16. The SCC will continue to support students within the scope of our professional ethical standards and as members of the community. The Student Counseling Center will continue to provide support and resources to UMB students. In-person services are not available until additional guidance has been provided by the University to return to normal operations.

Students who are currently under our care (clients) and need to communicate with their SCC provider, call 410-328-8404 and leave a voice mail message. Your SCC provider will contact you and assist with support and resources.

Clients requiring medication refills, please call our number (410-328-8404) select option #5 and leave a voicemail message with your name and phone number. Please allow additional time (up to a week) to respond to your requests.

Non-client students seeking assistance during this time, please call 410-328-8404 and leave a voice mail message with your full name, phone number, and email. A staff member will contact you to gather information and paperwork. A clinician will then follow up once the paperwork is completed to provide consultation, support, and resources. Please note that the staff member or clinician may need to call you via a private number.

Additional resource are available until we reopen:

  • If you are experiencing distress, we recommend you visit our Therapy and Self-Help Resources section of the SCC website, which includes self-care apps and access to other mental health resources. Also check out our Mental Health and COVID-19 page for more self-help resources.
  • The Student Health Insurance Plan (SHIP) covers tele-therapy through Better Help. If interested, click here.
  • If you are experiencing higher levels of distress or a crisis, our Crisis Support Service will be operational. To access this service, please call our number (410-328-8404) and select option 7 to be connected to a counselor. 

If you are experiencing a life threatening mental health emergency, please call 911 or UMB police (410-706-3333). You can also contact Baltimore City Crisis Response (410-433-5157) or Baltimore County Crisis Response (410-931-2214). Other counties are listed on our Crisis Care Resources page.

Please note that Sheppard Pratt's Crisis Walk In Clinic is offering in-person and virtual urgent services for those in crisis (