UMB COVID-19 Hotline

800-701-9863

Who should call:

  • UMB essential on-campus employees
    • Employees, faculty, staff, or students working in University or affiliated organization buildings on campus, or clinical practices off campus
  • UMMC employees, physicians, staff
  • FPI faculty and staff
  • Students living in UMB Housing

Call the hotline if:

  • You are experiencing symptoms consistent with COVID-19
  • You have been exposed to COVID-19, including:
    • exposure to a coworker with COVID-19
    • community exposure to COVID-19
    • exposure to a patient with COVID-19
  • You receive a diagnosis of COVID-19
  • A doctor recommends you quarantine
  • You need help deciding what to do about isolation after getting a COVID-19 test
  • You have concerns about recent travel related to COVID-19
  • You have questions about COVID-19 related quarantine or isolation guidance

To report an Environmental & Safety, Research, or other compliance concern related to COVID-19, please file a report with the UMB Hotline, which is used for reporting any known or suspect violations of law, regulation, or UMB policy.

Calling the UMB COVID-19 Hotline will:

Document your situation so an infection prevention case manager can ensure the right employee or student health team can start assisting with decisions about:

  • Symptom monitoring
  • Quarantine duration
  • Exposure or symptom-related COVID-19 testing
    • You should not contact the COVID-19 Hotline for travel-related COVID-19 Testing. For information on travel-related testing, see guidance here.
    • You should not contact the COVID-19 Hotline for help finding asymptomatic COVID-19 Testing. For information on getting tested when you do not have symptoms or a recent exposure see guidance here.
  • Identifying possibly exposed contacts on campus
  • Return to work or school plans

Students not living or working on campus:

Students not living or working on campus who are experiencing symptoms of, believe they have been exposed to, or have been diagnosed with COVID-19 should contact their primary care physician or the UMB Student Health Center at 667-214-1899 for medical advice. Students should also contact their School’s Student Affairs Dean to receive support.

Employees not working on campus:

Employees working remotely who are experiencing symptoms of, believe they have been exposed to, or have been diagnosed with COVID-19 should contact their primary care physician for medical advice. Employees working remotely should also contact UMB Human Resource Services at 410-706-2606 to receive support.

Printable guidance for the UMB COVID-19 Hotline: