Frequently Asked Questions

Last Updated More Information Excerpt
October 23, 2020How Do I Use SAFE on Campus?An instructional guide to completing the SAFE on Campus Daily Symptom Monitoring.
October 23, 2020How do I upload my COVID-19 test result to SAFE?If you need to report a recent COVID-19 test result, complete that section with the date of the test, the test result, and the test location, and upload a PDF copy of your test result.
October 22, 2020How Do I Pause the SAFE on Campus Form If I Won’t Be on Campus for an Extended Period? The SAFE on Campus daily symptom monitoring form has a question that allows you to request a change in your monitoring: Do you need to request a record modification or pause of daily symptom monitoring? When you answer yes, you will be given a choice of which type of modification you need: Pause Daily Symptom Monitoring, Change Contact Information, Change Supervisor, or Other.
October 22, 2020What Happens If I’m Not Scheduled To Work, Don’t Have Classes or Am Away?Employees and students can ignore the email on weekends if they do not come to campus, and will be able to “pause” the email for vacations or other planned absences.
October 22, 2020Do I Have to Register or Complete the Daily Health Screening if I Am Teleworking or Learning Remotely?Everybody must register for SAFE on Campus. Employees who are teleworking and students who are learning remotely can request a pause; the pause can extent through March 31, 2021. The supervisor and student school contact will have visibility so they can object to the pause or reactivate paused reminders.
October 12, 2020I purchased a URecFit membership through payroll deduction. Have I been billed during the time the facility has been closed?No. All payroll deduction memberships were placed on hold/suspended effective with the 20-20 pay period (3/15/20 – 3/28/20) with a paycheck date of 4/3/20.
October 12, 2020I purchased an annual/monthly/weekly membership with a set end date. Due to the closure, I was unable to use a portion of my membership. What are my options?All paid members have the option to request a refund or have their membership extended for the days cancelled due to the COVID-19 closure.
October 12, 2020 I purchased personal training and/or water instruction lessons. What are my options?You may request a refund for the number of remaining unused sessions or use the sessions when the facility is open and the service can be provided.
October 12, 2020I purchased a long-term locker. Due to the closure, I was unable to use a portion of the rental. What are my options?Lockers are not accessible while URecFit is closed. You may request a refund for time lost or extend your locker in an amount equal to the number of days lost due to the closure.
October 12, 2020Since URecFit is not opening for Fall 2020, will students receive a refund of fees paid?For fall 2020, 50 percent of the Campus Center Infrastructure & Services Fee (CCIS) associated with URecFit will be reimbursed to students, which is $41.50 for full-time students and $4.55 per credit for part-time students. To learn more, read the letter from Dr. Flavius Lilly, Vice Provost, Academic & Student Affairs.
October 12, 2020Where can I find the online and virtual services and programming being offered by URecFit and Wellness?Please visit the URecFit and Wellness’ virtual website to see all services and programming available.
October 12, 2020When will URecFit reopen? URecFit will remain closed for Fall 2020. URecFit will continue to focus on providing online and virtual services and programming as well as prepare the facility to reopen in the future.
October 12, 2020What safety precautions are URecFit and Wellness putting in place when the facility reopens?URecFit will remain closed for Fall 2020. URecFit and Wellness has researched best practices from national organizations as well as other college recreation facilities throughout the nation concerning health safety precautions and practices during the pandemic.
October 12, 2020How can I stay up to date on what is happening with URecFit and Wellness?Follow URecFit and Wellness social media platforms (Facebook; Twitter @urecfit; Instagram @urecfit), subscribe to the Campus Life Weekly newsletter, and continue to check our website on a regular basis.
October 09, 2020How can I report someone for not wearing a face covering, not physically distancing or other COVID-19 hygiene issues? You may report the situation using the Report Face Covering/Physical Distancing Concerns form.
October 08, 2020What restrictions are in place for domestic out-of-state travel, including personal travel?UMB continues to recommend students, faculty, and staff limit their personal travel to travel that is essential and review the Centers for Disease Control and Prevention's (CDC) Travel during the COVID-19 Pandemic guidance prior to traveling. Individuals choosing to travel out-of-state for personal reasons may be subject to additional COVID-19 testing requirements and/or restricted from accessing UMB facilities after their travel.
October 08, 2020Can you please clarify the suggestion that Marylanders who travel out of state for personal reasons should get a COVID test upon return?Individuals at UMB choosing to travel out-of-state for personal reasons may be subject to additional COVID-19 testing requirements and/or restricted from accessing UMB facilities after their travel.
October 08, 2020How long will episodic telework under the COVID-19 Telework Policy last?Most mandatory teleworkers can anticipate to telework until at least March 31, 2021. Some employees may return prior to that date to perform approved on-campus work, and, where practical, mandatory teleworkers will be provided three weeks’ notice. Mandatory telework may be extended beyond March 31 if pandemic conditions require.
October 08, 2020Are there any requirements for when I return to the U.S. from international travel? The CDC advises all travelers to stay home for 14 days following their return from international travel. Please stay at home for 14 days prior to coming to UMB premises.
October 02, 2020What COVID-19 campus policies must students, faculty, and staff adhere to prior to coming to campus?Students, faculty, and staff are required to follow the UMB Policy Requiring Use of Face Coverings, complete the UMB SAFE on Campus Daily Symptom Monitoring requirement, and more.
October 02, 2020I am a UMB employee or affiliate on a pause from SAFE, but I need to visit campus one-time or only very infrequently. How do I upload my COVID-19 test result?Please use the Episodic Self Monitoring Symptom Report form.
October 02, 2020Who at UMB must get a COVID-19 test?UMB employees and students are required to have a COVID-19 test within 14 days prior to their first day (since July 31, 2020) at UMB or USG facilities. The only exception is for new employees designated as Mission Critical On-Campus for Pandemic Circumstances. Those employees may be on campus and begin working, but must obtain a COVID-19 test as soon as practical (generally understood to mean within two weeks of their first day with UMB).
October 02, 2020I am a new student who will be on campus (UMB or USG) for the first time for the Fall 2020 semester. Am I required to have a negative COVID-19 test prior to arriving on campus? Yes. All students who will be either at Universities at Shady Grove or the University of Maryland, Baltimore campus must have obtained a negative COVID-19 test prior to arriving on campus.
October 02, 2020When must a student be tested prior to returning to in-person classes, educational activities, or moving in to UMB Housing?Students arriving for the first time since July 31, 2020 to UMB’s campus must be tested for COVID-19 within 14 days prior to arrival on campus and provide confirmation of a negative COVID-19 test.
October 02, 2020If I have been on the UMB campus and was already tested for COVID-19, do I need to be tested again?No.
October 01, 2020I reported I wasn’t coming to campus but now I need to. What form do I use to report my arrival?Please complete the Episodic Symptom Monitoring Form
September 15, 2020What happens if I report in SAFE that I have traveled recently?A clinician from Occupational Health or Student Health will review your responses and will follow up to ask questions if needed, and make recommendations if indicated based on higher risk of being exposed to COVID-19.
September 15, 2020 I work for FPI. How does the SAFE on Campus program apply to me? FPI employees will be registered in the system later in September.
September 15, 2020Are you a volunteer or affiliate that needs access to SAFE? If you are in the community system and you would like to be included in the SAFE daily monitoring system reach out to the helpdesk,, to request to be added to SAFE.
September 15, 2020How do I change my supervisor in SAFE?The daily symptom monitoring form has a question that permits you to request a change in your monitoring. Choose “Yes”.
September 15, 2020What is the Episodic Symptom Monitoring Report Form?The Episodic Symptom Monitoring Report Form is intended to be used if you are already on a pause from daily symptom monitoring, but need to come into work or to attend school activities on a one-time or infrequent basis during a longer period of remote working or learning.
September 15, 2020How do I change my personal email address for SAFE on Campus?Adding a personal email address to SAFE on Campus only provides notifications of your responses. SAFE will not send the daily reminder to complete the form to your personal email address.
September 08, 2020How much does the flu shot cost through UMIC?UMB students with active insurance are covered at UMIC. UMB employees' insurance will cover the flu shot at UMIC if they meet certain criteria.
September 08, 2020What do I need to bring to my UMIC flu shot appointment?Bring your photo ID and your insurance card, if covered, at check-in.
September 08, 2020What insurance is not covered by UMIC?UMaryland Immediate Care does not participate with the listed insurances.
September 08, 2020Will I get the flu from the flu shot?No. You cannot get the flu from the flu shot.
September 08, 2020If I get the flu shot, does that mean I will not get the flu?No. The flu shot is not 100 percent effective, but it does greatly lower your risk of getting the flu.
September 08, 2020Does the flu vaccine protect me right away?No. It takes about two weeks for the shot to start working in your body, so you may still catch the flu after you have the shot.
September 08, 2020Do I need a flu shot if I got one last year?Yes. The flu virus changes so a vaccination is needed each year to protect you from each year’s most common flu type.
September 08, 2020If COVID-19 is spreading in my community, should I still go out to get a flu vaccine?Yes. You can safely get a flu vaccine at multiple locations, including your doctor’s office, health departments, and pharmacies.
September 03, 2020How do new employees enroll in SAFE?New employees will get an email inviting them to register for SAFE within their first week employed by UMB (usually on their first Wednesday).
September 03, 2020I am going to be on campus between Sept. 7 and Sept. 26 and have to complete a COVID-19 diagnostic test. When must the test be obtained?The test must be obtained between Sept. 7 and Sept. 26.
September 03, 2020Are UMB employees and students who will be on the Universities at Shady Grove campus, but not the UMB campus between Sept. 7 and 26 be required to obtain a negative COVID-19 test?Yes.
September 02, 2020How to Use Point-of-Use Cleaning KitsFollowing these steps will help create a safe, healthy, and efficient way to clean surfaces on campus. Keep in mind to clean areas and surfaces before use.
September 02, 2020 Why shouldn’t I bring my own cleaning products to use on campus?It is recommended that you do not bring your own cleaning products to campus.
August 27, 2020What if I travel only within Maryland? Do I have to be tested?Simply traveling within Maryland is not a reason to need to be tested.
August 27, 2020Do I have to wear a mask if I am alone in a room? No. If you are alone in a room (such as a lab or office), with the door closed, you do not have to wear your face covering. However, you should clean all surfaces that you have touched.
August 27, 2020If I have been designated as 'Mission Critical - On Campus' am I required to come to work?Employees who are designated as "Mission Critical - On Campus” may be required to report to work for their regularly scheduled shifts (with exceptions for illness and other COVID-19-related accommodations).
August 26, 2020Who Should Not Complete the Daily Screening?Everyone must register with SAFE. Managers and schools are identifying employees and students who should not receive the daily health screening because they are determined to be teleworking or learning remotely.
August 26, 2020If I am required to work on campus, can I bring my child to work?No. Personal visitors of employees (including children) are not allowed on campus. Children are only allowed on campus if they are participating in an organized UMB activity.
August 25, 2020Who is considered a visitor?A visitor is a non-UMB person (nonemployee nor student) who requires access to a UMB owned or operated facility.
August 25, 2020Do I need to receive approval before a visitor is scheduled to arrive on campus?A visitor who is scheduled to be on campus must receive approval through the designated vice president, dean, or designee. A visitor who is accessing UMB services, who is not normally scheduled, does not require additional approval.
August 25, 2020Are children allowed on campus? Children are only allowed on campus if they are participating in an organized UMB activity.
August 25, 2020What is the purpose of the Visitors Guidance?The purpose of the Visitors Guidance is to ensure consistent application of health and safety practices for a visitor accessing a UMB owned or operated facility.
August 25, 2020What is the role of the sponsor in the Visitors Guidance?A sponsor is a UMB representative that sponsors a visitor’s access onto campus and who is responsible for coordinating, communicating, and maintaining compliance for visitor management requirements.
August 25, 2020Are international visitors allowed on campus?As long as you have received proper approval, yes. A sponsor inviting an international visitor should notify the Office of International Services and advise the visitor to follow CDC guidelines and UMB health and safety guidelines.
August 25, 2020What are the visitor health and safety recommendations?This chart helps visualize recommendations for visitors who need routine, intermediate or infrequent access.
August 25, 2020What if my operating unit, department, or school has a visitor management process in place? The Visitors Guidance is designed to provide a foundation for campus-wide visitor management practices.
August 25, 2020How can a Routine Visitor access the Daily SAFE on Campus Form?The sponsor should provide this link to a visitor requiring routine access for participation in the daily symptom monitoring program.
August 25, 2020How is a visitor’s access designation defined and what does this mean?The operating unit, department, or school will define a visitor’s access need based upon the anticipated duration and frequency on campus. UMB has three access designations: Routine Access, Intermittent Access, and Infrequent Access (with varying health and safety requirements).
August 25, 2020What is the Visitors COVID Acknowledgment Form?The sponsor provides the visitor with a Visitors COVID Acknowledgment Form prior to or promptly upon the visitor’s arrival.
August 25, 2020I Need To Come To Campus, But My SAFE Emails Are Paused. What Do I Do?Employees and students who have paused their SAFE daily symptom monitoring should use the Episodic Symptom Monitoring Report Form if they need to come into work or to attend school activities on a one-time or infrequent basis during a longer period of remote working or learning.
August 25, 2020What Emails Will Supervisors Receive For The Daily Screening?Supervisors should have received the Managers Guide To Returning To Campus from Human Resource Services. That document outlines steps for assisting employees to register for the monitoring system including how to pause e-mails.
August 21, 2020I was enrolled in the SAFE program for the lab reopening. I am no longer getting my notifications. How do I get my daily symptom monitoring emails?The pilot version of SAFE on Campus has been closed and you should have received an email from with a link to register in the new system. Please register in the new SAFE on Campus system.
August 19, 2020Should I Sign the Protect UMB Pledge if I signed the UMB Housing Compact? Or, should I sign the Housing Compact if I signed the UMB Pledge?While both documents contain similar language, the Housing Compact includes a required UMB Housing Addendum for residents of Fayette Square Apartments and Pascault Row.
August 19, 2020Where does my name appear when I sign the Protect UMB pledge?Your name will appear alongside your fellow UMB community members on a dedicated webpage and on monitors, also called e-boards, across campus.
August 19, 2020Am I required to take the Protect UMB pledge?No, there is no requirement to take the Protect UMB pledge. Please note this pledge is different from the UMB Housing Compact.
August 19, 2020Do all faculty have to complete the SAFE form?Yes, including clinical faculty who spend most of their time at the University of Maryland Medical Center.
August 19, 2020I had a COVID-19 diagnostic test taken within 14 days prior to returning to campus, and there is delay in receiving my test results. Can I return to campus while I await my results?It is expected that students and employees must provide proof of a negative COVID-19 diagnostic test result prior to returning to campus to participate in in-person classes, educational activities, starting work and/or for another reason. Students should contact their Student Affairs Dean and employees their supervisor if there are a delays in receiving your test result prior to the start of in-person experiences.
August 19, 2020What if I do not have symptoms of COVID-19 when I complete SAFE, but then later in the day start to feel symptoms?Please seek guidance from a health care provider and call the UMB COVID-19 Hotline at 800-701-9863.
August 19, 2020Is there a SAFE App?No, SAFE is accessed by clicking a link in your email. SAFE can be easily completed on a computer or smartphone.
August 18, 2020Do I need a negative COVID-19 test if all that I'm doing is parking in a UMB garage, but not entering a UMB building?No.
August 18, 2020Will vending machines be restocked in campus buildings?Yes, the vendor will begin implementing a plan to restock vending machines in August 2020.
August 18, 2020Will the Baltimore Convention Center testing site test UMB employees, even if they live out of state?Yes
August 17, 2020I am a clinical faculty member who spends most of my time at a University of Maryland Medical System facility. Do I have to complete the SAFE daily symptom monitoring?Yes. For the purpose of employees, the SAFE on Campus daily symptom monitoring applies to UMB people doing UMB work with other people, including at non-UMB owned work sites.
August 14, 2020What are the SMC Campus Center building hours for fall 2020?As of Monday, Aug. 17, the SMC Campus will be open Monday-Friday from 9 a.m.-5 p.m. In the event that the hours change, an update will be included in Campus Life Weekly, The Elm, the UMB Recovery website, and this webpage.
August 14, 2020How do I enter the SMC Campus Center building?Students and on-campus employees will only be allowed access through the SMC Campus Center’s main entry (located on Lombard Street). All other entry doors, including those attached to the Pratt garage, are restricted.
August 14, 2020I forgot my One Card, will I be allowed entry into the SMC Campus Center?A One Card is required for entry.
August 14, 2020What health and safety expectations must individuals follow while using the SMC Campus Center?The following is a summary of health and safety expectations that individuals must follow while using the SMC Campus Center:
August 14, 2020What will happen if an individual does not comply with campus policies while visiting the SMC Campus Center?Individuals who do not comply with the UMB Policy Requiring Use of Face Coverings or other policies will receive a warning, reprimand, or other appropriate disciplinary action and will be asked to leave the SMC Campus Center.
August 14, 2020Can individuals or student organizations reserve spaces for meetings or events in the SMC Campus Center?Reservations to hold events and meetings are not permitted at this time. All spaces are configured for individual use, and physical distancing must be maintained at all times. Group study and group activities are not offered in the SMC Campus Center at this time.
August 14, 2020Do I need to reserve a space to study or eat in the SMC Campus Center?Reservations to hold events and meetings are not permitted at this time. All spaces are configured for individual use, and physical distancing must be maintained at all times. Group study and group activities are not offered in the SMC Campus Center at this time.
August 14, 2020Is the lactation room in the SMC Campus Center open?The lactation room is closed at this time but will be opened after the completion of the renovation project on the third floor of the SMC Campus Center. The lactation rooms in HSF III, the School of Dentistry, and Saratoga are open.
August 14, 2020Where can I eat in the SMC Campus Center?The consumption of food is allowed in designated spaces of the facility and during the times posted, which includes the first-floor dining area (next to the bookstore) and in the ballroom on the second floor.
August 13, 2020I’m going to get tested at the Baltimore Convention Center. What should I expect? The Baltimore Convention Center is open 8 a.m. to 2 p.m. Wednesdays and Fridays. Appointments are encouraged and prioritized. You can schedule appointments online. Walk-ins will be tested but may take a bit longer. At peak hours such as lunch, wait times may be up to 90 minutes, but most are often less than one hour. The best times to go are mid-morning or after 1 p.m.
August 13, 2020Where can I get tested for COVID-19?Please call your medical provider. Students and employees in the Baltimore area can schedule a COVID-19 test at the Baltimore Convention Center Field Hospital. The Maryland Department of Health updates its list and map of COVID-19 test sites each Monday.
August 12, 2020Do I need to be tested for COVID-19 if I am coming to campus for a short period of time (e.g., to pick up supplies or items from my office, or pick up a book from the library?UMB recognizes that students and employees studying or working remotely may need to visit campus occasionally for very brief periods. This includes activities such as collecting mail, picking up or dropping off supplies or documents from an office, picking up a book at the library, and other short-duration activities that can be completed without significant interaction with others (i.e., less than 15 minutes).
August 10, 2020Who Should Complete the SAFE Health Screening?Anyone who is planning to visit campus or a UMB operated facility must complete the SAFE Daily Health Screening. This includes reasons beyond solely reporting for work or attending classes including — but not limited to — going to the Health Sciences/Human Services Library, the Campus Center, or the URecFit facilities, after they open.
August 10, 2020What Time Do I Receive the Daily Health Screening?Once employees and students register, they will receive a COVID-19 Symptom Screening Form at 4 a.m. every day. They will receive another daily reminder if they have not filled it out by 9 a.m.
August 10, 2020How Do I Help Students and Employees Who Need Accommodations?Employees and students who do not have access to cell phones, computers, or tablets will work with their supervisors or student school contact on an alternative screening method. The University is also working on access for individuals with disabilities.
August 10, 2020How Should I Answer About My Symptoms If I Have a Preexisting or Chronic Condition?This screening program is designed to identify new symptoms that may represent COVID-19, and those completing the form should not document chronic symptoms or recurrent symptoms related to other diagnosed medical conditions.
August 10, 2020Who Receives My Health Information?The system will copy your supervisor or school contact as well as UMB Occupational Health (for employees) or Student Health (for students) if you have reported symptoms.
August 10, 2020Do I Have To Show My Cleared For Campus Email To Someone When Entering A Building?There is no campuswide plan to require showing your response to the symptom screening form to enter buildings; however, individual programs or areas may require you to show your response to site supervisors who were not already copied
August 10, 2020What is the Exposure or Illness Report Form?Employees and students who report symptoms via SAFE on Campus or know they have been exposed will also be asked to fill out an Exposure or Illness Report Form to help UMB track cases and notify others who may be at risk of contracting COVID-19.
August 07, 2020What type of COVID-19 test must I get?You must get a COVID-19 diagnostic test. This type of test will show if you have an active coronavirus infection. Currently there are two types of diagnostic tests: molecular tests, such as RT-PCR tests, that detect the virus’ genetic material, and antigen tests that detect specific proteins on the surface of the virus.
August 07, 2020What does a positive result mean?A positive result means that you have a current COVID-19 infection and are contagious to others. If you test positive, you should NOT come to the UMB campus, even if you are not experiencing any symptoms.
August 07, 2020What does a negative result mean?A negative test result means that the virus that causes COVID-19 was not found in your sample. If a person is experiencing illness symptoms at the time the sample was collected, this usually means that COVID-19 did not cause the illness.
August 07, 2020How can I help to prevent the spread of COVID-19?Keep a safe distance (at least 6 feet apart) from others, avoid touching your mouth and eyes, and more.
August 07, 2020Are contractors or non-UMB visitors required to be tested prior to working at UMB? UMB expects all contractors working on campus to have effective COVID-19 safety plans in place. However, at this time, UMB is not requiring contractors to submit documentation of COVID-19 test results for their employees.
August 07, 2020Will UMB cover insurance co-payments?There is free COVID-19 testing offered in the state of Maryland. With Affordable Care Act-compliant health insurance, there are no co-pays for a COVID-19 test. Therefore, UMB will not cover any medical costs associated with COVID-19 testing for students or employees.
August 07, 2020Will UMB provide on-campus COVID-19 testing?UMB is looking into additional testing opportunities and will publicize them when and if available. However, students and employees should not wait to be tested unless they have been directly informed of a specific test option for them.
August 07, 2020If I am not traveling to the UMB campus, do I still need to report to UMB if I get COVID-19 or if I get exposed to COVID-19?No.
August 07, 2020Can I submit a positive COVID-19 antibodies test in place of a negative COVID-19 diagnostic test? No.
August 07, 2020I have previously tested positive for COVID-19, do I need another test?No. A person who has previously tested positive for COVID-19 may use clearance from a physician to return to UMB.
August 07, 2020What is the deadline for getting my COVID-19 test if I have already been working or conducting research (this includes faculty, staff, postdocs) on the UMB campus? UMB expects that those already coming to work be tested no later than August 17, 2020.
August 07, 2020When must I be tested if I have not been working on the UMB campus?Anyone scheduled to resume work on campus must have a negative COVID-19 diagnostic test taken no more than 14 days prior to the scheduled/planned date of return.
August 07, 2020Am I required to stay home pending test results? If you are working on the UMB campus and do not have symptoms of COVID-19, you may continue to work pending the results of the test. If you have not been working on campus, you must wait until you are tested for COVID-19 before you may come to campus.
August 07, 2020Am I allowed to be tested during working hours?Employees should be permitted to do their COVID-19 test on work time. Employees should work with their supervisor to determine a mutually convenient time to be tested for COVID-19.
August 07, 2020Can I be reimbursed for travel expenses such as parking for testing?At your department's or supervisor's discretion, employees may seek reimbursement for travel-related expenses through the business travel reimbursement process.
August 07, 2020Can students currently in UMB housing remain while awaiting their test result?Yes.
August 07, 2020Do family members living in University housing also need to be tested? Yes.
July 31, 2020Is there a cost to employees (exempt or non-exempt) to have testing prior to coming back on campus?In many circumstances, tests are provided at no out-of-pocket cost to individuals. However, individuals should contact their health plan provider prior to receiving a COVID-19 test to determine whether testing is covered by the plan in their circumstance.
July 31, 2020What if I’ve been exposed?Exposure can come in a variety of forms. All COVID-19 exposure must be reported.
July 26, 2020What does a COVID-19 antibody test tell us?The short answer is that a positive antibody test only tells you that you have been previously infected with COVID19. We can not say anything else about it and it absolutely does not mean that you are protected from infection if you get exposed again.
July 22, 2020How often will the common areas at UMB be cleaned and how thorough will the housekeepers clean? UMB Environmental Services (EVS) staff will be providing enhanced cleaning and disinfection services that align with the guidance provided by campus leadership and the Recovery Task Force.
July 15, 2020Do I have to be tested at a UMB-designated testing site? No. If you have no symptoms compatible with COVID-19 and want to be tested after out-of-state travel, we ask that you use one of many options listed below. You should not contact the COVID-19 Hotline for travel-related COVID-19 Testing.
July 14, 2020What if I live in a surrounding state and travel to Maryland for work? Should I be tested?Out-of-state travel to and from work is covered under the UMB/University of Maryland Medical System travel policy. It is not recommended that you be tested if you have no symptoms and did not come into close contact with someone who has tested positive for COVID-19 within the last 14 days.
July 07, 2020How likely am I to be exposed to aerosol contamination? I have been self-quarantining in my apartment for four months, only going to the hall, elevator, and mail boxes. I do not wear a mask because there are usually no people in those places. While there is robust scientific debate on the relative importance of smaller droplet sizes that can carry the COVID-19 virus (aka aerosol-sized droplet transmission), it is probably a low risk situation for a person that only briefly is in hallways, elevators, and retrieving mail from the mailroom. However, that is only true if the person is alone in these small areas.
July 07, 2020What do I do while Maryland schools, day care centers, or summer camps are closed and I need to take care of my kids? Employees are reassigned to telework, and the normal restrictions related to telework are waived under the COVID-19 Telework Policy (e.g., related to the presence of children). If an employee can’t telework because they need to supervise a dependent child or other family member during a COVID-19-related school or day care closure, they are permitted to use sick leave.
July 06, 2020I am an international student. How can I defer my admission to a future term?Please contact your school’s admissions office and inquire about the options for program deferral. Once you decide, please email so we can update our records.
July 06, 2020I am a new international student admitted for fall 2020. Can I start my studies online?You are permitted to begin your studies online from outside the United States. Please contact your school or program to learn about their fall 2020 course plans and let OIS know if you decide to enroll online.
July 06, 2020Do I have to travel back to my home country?No, you do not have to travel back to your home country if you do not wish to do so. International students who are participating in their courses can remain in the United States.
July 06, 2020I want to travel back to my home country to continue my studies. Can I do so?UMB is discouraging all travel at this time. However, we recognize that there may be important reasons for international students to return to their home countries. If you plan to travel, we ask that you complete our Travel Reporting and Signature request and set up an appointment with an OIS staff member. You can do both things by logging into Sunapsis.
July 06, 2020I traveled back to my home country to continue my studies. Who should I notify?If you already departed the United States, we ask that you please fill out the Travel Reporting and Signature e-form in Sunapsis. You should also notify your student affairs dean or program coordinator if you have not already done so.
July 06, 2020I am a current international student experiencing financial difficulties related to COVID-19. Can the University help me with unforeseen expenses related to COVID-19?International students can request financial assistance through their schools’ student emergency fund. Please contact your student affairs dean's office to find out how to request emergency funding.
July 06, 2020Can I conduct human subjects research and clinical service delivery at international sites?Research and service delivery at international sites is guided by the UMB phased research plan adopted June 23, 2020. As of July 2, 2020, the University is at Stage 0 for clinical research (preparation stage). Check plan for guidelines and instructions.
July 06, 2020How do I get in touch with the Office of International Services (OIS) if I have questions?OIS staff are here to help you, even though we are working remotely. International postdocs and faculty who need assistance from OIS staff can email the office and submit requests for visa services or appointments with OIS staff in Sunapsis.
July 06, 2020I am an international postdoc or faculty member. Can I travel outside the United States?We do not recommend international travel at this time. Visa services at U.S. embassies and consulates worldwide have been suspended. In addition, there are CDC entry restrictions on return travel from several countries.
July 06, 2020Can I extend an international postdoc past the five-year limit on postdoctoral fellow appointments? UMB will allow narrow case-by-case exceptions to be made to the five-year postdoc limit if the exception is due to COVID-19-related circumstances.
July 06, 2020I am a faculty member, department chair, or dean who hires international postdoctoral fellows and faculty. Can I hire international postdocs and faculty?Prospective international faculty and postdocs who are currently in the United States can be hired in most circumstances. In general, UMB can pursue visa sponsorship for individuals who are currently in the United States who need an employment visa to start or continue work at UMB.
June 26, 2020What should I do if I feel ill?Anyone who presents symptoms compatible with a COVID-19 or flu-like illness (fever, cough, or shortness of breath and other respiratory viruses) should not be on UMB’s campus and should seek guidance from a health care provider.
June 18, 2020Can the virus be spread through the air ducts? No, the virus is not spread via the HVAC system.
June 18, 2020Can I eat lunch with my lab mates if we are fewer than 10 people? No. Evidence is emerging that a major route of transmission in the workplace is between people having lunch together.
June 18, 2020Will hand-sanitizing stations be available? Yes. Additional hand sanitizers were installed at the entrances to most buildings.
June 18, 2020Why are we not measuring everyone’s temperature? Non-contact temperature measuring devices are not precise and fail to identify carriers who have not developed a fever.
June 18, 2020Are we ready to reopen research laboratories? The decision to reopen June 8 was based on several considerations, including Gov. Larry Hogan’s decision to lift his stay-at-home order, and Interim President Bruce E. Jarrell’s determination that the campus is prepared to safely return for limited research activities.
June 18, 2020Why are there multiple phases for research reopening? The phased, gradual return to research activities will allow us to determine if the safety precautions are working as intended, and if everyone understands and follows these rules.
June 18, 2020Will Federal Work Study student employees and Non-Federal Work Study student employees still get paid? UMB will continue to pay Federal Work Study student employees and Non-Federal Work Study student employees based on the average number of hours they typically work per week.
June 18, 2020What happens if I am a UMB employee and I am required to be away from work for a period of quarantine or other COVID-19 pandemic-related reasons but I do not have any available leave? Employees affected by COVID-19-related absences who cannot work remotely and who have exhausted all paid leave should contact Human Resources to discuss options.
June 18, 2020If I have been put on administrative leave, how should I fill out my time sheet? Non-exempt employees whose job duties are not capable of being performed remotely and who are not designated as “Essential for Pandemic Circumstances – On Campus” should use the hourly employee administrative leave code.
June 18, 2020If I have been assigned to telework, how do I fill out my time sheet? All employees (exempt and non-exempt) should enter their time and attendance in the normal fashion. For exempt employees, this involves entering “D” for duty days. For non-exempt employees, this involves entering the hours worked. Employees who have been assigned to telework and need time off for illness or personal reasons are required to enter their leave in accordance with standard leave policies.
June 18, 2020What happens if an employee is required to be away from work for a period of quarantine but does not have any symptoms of illness? Remote work/telework should be the first option for employees who are physically well but are prevented from coming to work due to self-quarantine. If an employee is required by the University, health authorities, or a health care provider to be away from work as part of a self-quarantine, they will be permitted to use their sick leave or other forms of paid leave.
June 15, 2020What hours does Public Safety patrol the campus? Currently, Public Safety has staff on campus from 8 a.m. to 4 p.m. Open campus buildings have a security officer stationed at most entrances. Police officers are patrolling the campus 24/7. A supplement of security officers help to cover between 7 a.m. and 11 p.m. Safe Walk remains available 24/7; service can be requested by calling 410-706-6882.
June 13, 2020I work at UMB and tested positive for COVID-19. Who should I contact?Essential UMB faculty and staff, and on-campus students should call 800-701-9863 to reach the UMB COVID-19 Hotline for guidance.
June 12, 2020What is the difference between cleaning and disinfecting?Cleaning refers to the removal of germs, dirt, and impurities from surfaces. Disinfecting refers to using chemicals to kill germs on surfaces.
June 05, 2020What happens if I have been scheduled to work on campus and I have an underlying medical condition or risk factor that puts me at greater risk of COVID-19 complications? Employees who are scheduled to work on campus and seek accommodations must contact Human Resource Services (410-706-7601) to engage in the accommodation or job modification process.
June 01, 2020Can I hold administrative meetings? All in-person meetings are prohibited and should be moved to a virtual platform or canceled.
June 01, 2020Will employees who are required to work during an Emergency Closure be entitled to additional compensation or leave?UMB is not closed. UMB is utilizing a physical distancing strategy recommended by public health experts to dramatically reduce the number of people on campus, and thereby reduce the chance of spread.
June 01, 2020What happens if I have unmet graduation requirements that are critical in order to graduate on time this year? Innovative solutions should be sought to meet these needs. For example, clinical and field rotations for a small number of students that can be deemed extremely safe from COVID-19 infection for students may be considered.
June 01, 2020Can students participate in any group, in-person activities with faculty as an alternative to my experiential/field learning activity?Group in-person activities with faculty for alternative experiences, inclusive of classroom simulations, formulary assessments, etc., are allowed if strict measures are taken to follow the 6-foot physical distancing rule, and documentation of that requirement is maintained.
June 01, 2020I’m a faculty member. Can I organize my students to volunteer in field placements? UMB is not organizing or orchestrating any on-site student volunteer activities. UMB is also not advocating for use of students as volunteers in the hospital setting. UMB faculty should not solicit or coordinate their students for use as volunteers for on-site activities. This does not prohibit students from volunteering.
May 13, 2020I am a student who tested positive for COVID-19. Who do I contact?If a student is confirmed to have COVID-19, their Student Affairs dean should be contacted. On-campus students should call 800-701-9863 to reach the UMB COVID-19 Hotline for guidance.
March 25, 2020How will police officers be compensated during the period of episodic telework? Because UMB is open and the majority of employees are continuing to report for work, University Police will continue to report for duty and will receive their regular pay (including any applicable overtime or on-call pay) as spelled out in existing policies and applicable collective bargaining agreement.
March 18, 2020How do I add additional second factors to my Duo account? To add additional devices, or edit existing devices, log in at, then click on Multi-Factor Authentication.
March 18, 2020Where can I find information regarding the use of the Blackboard Learning Management application for teaching and learning? View the complete answer for links for specific users.
March 18, 2020Will UMB provide me a computer if I need or want one? Employees who are able to work remotely on personal devices may be required to do so. Employees who need devices should speak with their supervisors about availability of UMB devices.
March 18, 2020How do I access UMB applications and systems if I am teleworking? Almost all UMB applications and systems are web-based and can be accessed directly via a web browser on your home/remote computer. You do not need to use a virtual private network (VPN) connection unless a particular UMB application or system is not accessible via the web.
March 18, 2020Am I required to work during a period of episodic telework under the COVID-19 Telework Policy?All employees who are able to work remotely have been reassigned and required to telework. Employees are encouraged to take time away from work to rest and refresh. In these cases, employees should use appropriate paid leave. Questions about leave can be directed to Human Resources by calling 410-706-7601.
March 18, 2020Will UMB excuse an absence for a student who is sick with COVID-19?Schools will make reasonable efforts to accommodate sick students. In some cases, makeup activity may not meet requirements for the student to continue in their studies as intended. The school and student will need to work together to determine a revised academic plan. Seek guidance from your school’s Academic Affairs office.
March 13, 2020How do I install anti-virus software to protect my computer, my identity, and UMB systems? If using Windows 10, turn on the built-in antivirus feature called Microsoft Defender.