Leadership

Deans should align the Core Values with the strategic plan of their schools.
Create an environment that empowers team members to speak up, regardless of position.
Understand your culture by talking with your faculty, staff, and students.

Consider the development of Core Values council with representation from faculty, staff, students to address strategy and outline communication needs.
Describe the behaviors for each school/unit, memorialize in writing the core values, and outline the transparency of how the core values embed into the culture.
Consistently incorporate core values into day-to-day operations.
Frame operational issues and decision-making around core values.
All who are extensions of the Deans/leaders must embody and illustrate the core values—they represent the Deans and leaders.
Share ideas across leaders, create a repository for what people have done.
Take photos of leaders with a comment to be shared on the website.
Wear the pin.
Create core values displays in leadership area offices.
Put into place a core values recognition program for both leaders and coworkers.
Spend money to promote the core values.
Become well versed in the core values.
Put the core values on meeting agendas.
Discuss what and why they are.
Invest in advancing core values – dedicate resources to core values initiatives.
Develop accountabilities around the core values:

Include in performance reviews.
Include on course evaluations.
Appoint a student specific ombudsman.
Formalize a process where leaders get feedback on their demonstrating support and commitment to the core values, their communications and their role modeling.
Establish an email box where core values’ concerns and compliments can be submitted anonymously.
Publicly celebrate kudos.

Incorporate into interview processes.
Ask President Jarrell to speak directly with School faculty as the lead champion for core values across the campus.

Work with people the prepare remarks both internally and externally.
Document the core values implementation plan.
Include core values measures or outcomes identified by the School into the Deans dashboard (consider anonymously polling the School team – faculty, staff, students - to assess the culture as a baseline and continuous measurement).
Document the definitions of the core values and their specific behaviors within the schools.
Hear the ways the leads are embodying the core values – action-oriented.
Leadership cannot communicate in an undermining manner.
Personalize the core value specifics to the unit, maybe as a website.
Create some type of symbolism of dedication to the Core Values program – e.g., through marketing campaign with flags, buttons, pins.
Create a core values board, similar to what is used in A&F, that lists the core values and ask everyone in the unit to sign it as a commitment to them.
Establish core values days in department/units.
Reframe existing internal activities to focus on core values (recognition activities, weekly internal newsletters, events, state of the school presentations).
Establish standard email signature that would out across the campus for leaders to use.
Establish group awards around core values, recognizing shifts in culture.
Host Q & A sessions around core values, complementing those hosted by Dr. Jarrell.

Actions must match the words.
Intrinsic and authentic behavior.
Spend time out and about to be seen role modeling. Go out with a purpose. This can also be done in the virtual world. Include icebreakers as a way to engage.
Everyone must model the vision of the Dean – motivate team members to create behavioral expectations about what you expect of me – e.g., customer service is important and what that means.
Help everyone see the value.
Intentionally call out the core values used in the decision-making process – especially when the decision is a difficult one.
Make sure expectations are clear.
Make self-care acceptable, not something to be embarrassed about.
Talk about how you attend/commit to own your own wellness.
Ensure that there are no retaliations/repercussions for acknowledging/exercising/prioritizing well-being.
Participate in Campus wellness initiatives.
Invite others to join you in participating in Campus wellness initiatives.

University of Maryland, Baltimore