Norms and Policies

Appointment Eligibility

You must be a registered UMB student or postdoctoral student to use the appointment services of the Writing Center. Appointments cannot be made for the day the paper is due.

Group Paper Policy

Please contact the Writing Center directly if you are working on a group paper.

Assistance Policy

The following types of writing are excluded from assistance:

  • Any writing in which the client is not an author (e.g., work written by a family member or another student)
  • Any writing that is a take-home assignment or part of a take-home examination

Editing and Proofreading Policy

Since the Writing Center focuses on building better writers, consultations are centered around a conversation between the writer(s) and the consultant. As part of that conversation, consultants will offer editing and proofreading feedback, but will predominantly focus on overall readability and clarity of the writer's text.

Grading Policy

Consultants will not predict a client's grade.

Privacy Policy

No information about client use of the Writing Center will be shared unless required by law. All writing services are confidential.

Consultation Length

Consultations will not last longer than 50 minutes. 

Consultation Frequency

Clients may sign up for one appointment per day, two appointments per week. 

Cancellation Policy

Clients have until 24 hours before their appointment to cancel their scheduled consultation. After this point, all cancellations will be counted as no-shows.  

Late Policy

The amount of time late counts against the total length of the consultation. Arriving more than 20 minutes late without providing notice results in a no-show.

No-Show Policy

If clients fail to show up for their appointments, they will be counted as no-shows. After two no-shows, clients will not be able to make appointments for the rest of the semester. Clients are not permitted to give/transfer appointment times to other clients. 

Off-Schedule Appointments

Writing consultants will neither work with clients outside of the Writing Center nor meet with clients outside of their scheduled work hours. 

Inclement Weather Policy

If UMB closes before the Writing Center opens, the Writing Center will be closed. If UMB closes after the Writing Center opens, staff will finish conducting their current appointment and then close the Writing Center immediately. If UMB announces an advanced closure (e.g., a closure for the following day), the Writing Center will be closed. Finally, if UMB delays opening before the Writing Center opens, the Writing Center will open when the University does.

Affected clients will be contacted by the coordinator, and an attempt to reschedule will be made.