University of Maryland Baltimore
DentistryGraduateLawMedicineNursingPharmacyPublic HealthSocial Work

Center for Information Technology Services

Assistance & Service  Center - Help Desk

Internet Explorer

Netscape

Adobe Acrobat

 

Training Resources

IT Training / Enterprise Training Group
The IT Training / Enterprise Training Group offers training for various Enterprise programs such as:

  • eUMB Financials
  • eUMB RAVEN
  • COEUS
  • SIMS / Banner
  • Web Development



e-Learning@UMB
e-Learning@UMB is an internet based "library" of over 2,200 courses available to faculty, students and staff.  Available courses include:

  • Microsoft Windows XP, Vista
  • Microsoft Office XP, 2003, 2007 (i.e. Microsoft Word, Microsoft Excel, Microsoft Power Point…)
  • Desktop Computer or IT Skills
  • Preparation courses for Cisco or Microsoft Certification Exams
  • … and more!


HS/HSL Education and Training
The Health Sciences and Human Services Library offers training on many topics such as:

  • Accessing Library Resources from Home
  • Using RefWorks
  • Using Electronic Journals
  • … and more!
    
Helpdesk
 

FAQs

Applications and Services

UMnet Help
UMnet Account Apps
Access UMnet E-mail 
Common Questions
Computing Downloads

External Links

Go to Help Desk Home
Go to CITS Home 
Go to Software Licensing


Dental School Help Desk:
410 706-2084

Graduate School Help Desk:
410 706-4357

School of Law Help Desk:
410 706-5771

School of Medicine Help Desk:
410 706-3998

School of Nursing Help Desk:
410-706-4357

School of Nursing Customer Service Desk - Emergency Only:
410 706-6830

School of Pharmacy Help Desk:
410 706-4488

School of Social Work Help Desk:
410 706-5112

UMMS (Hospital) Help Desk:
410 328-4357

UPI Help Desk:
410 328-8348

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