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Frequently Asked Questions for UMnet Mail Migration (FAQ's)
Return to myUMB Mail Migration Support Page
Return to the main myUMB Mail Support Page

Questions about the transition between UMnet and myUMB Mail

Q:How do I move my email account from UMnet to the new myUMB Mail system?
A:

At this point, all eligible personal accounts have been prepared and are ready to be moved to the new myUMB Mail system.  This does not include departmental, non-personal, or distribution list accounts. 

If you have not moved your email account yet, please click here for instructions on how to migrate your email account.  

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Q:I’ve upgraded my UMnet account.  What do I need to do now?
A:

If you haven’t already, go to https://webmail.umaryland.edu and log into your myUMB Mail account.  If this is your first time logging in, the system will ask you to enter your name, email address, and reply to email address. 

If you have been using the UMnet system, you may also need to subscribe to your old UMnet email folders so they show up in the Folders List.  Click here for instructions on how to subscribe to email folders in myUMB Mail. 

If you used an email client to access your UMnet account, you will need to update the settings in that program.  Click here for more information. 

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Q:I’ve migrated my account but I am missing email folders that I had in Open Webmail!
A:

If you do not see the folders you had created in Open Webmail, you may need to subscribe to them in myUMB Mail.
 
Here are basic instructions on how to subscribe to folders in myUMB Mail:

  1. Log into myUMB Mail (https://webmail.umaryland.edu). 
  2. Click on the Folders icon at the top of the screen.
  3. In the "Unsubscribe/Subscribe" section, search for your missing Open Webmail Folders.

    NOTE: DO NOT SUBSCRIBE TO FOLDERS WITH NAMES THAT START WITH  '.'  THESE ARE NOT EMAIL FOLDERS.
  4. After you have subscribed to your missing folders, click on the "Inbox" icon at the top of the screen. You may need to refresh the page for the folders to appear in the Folders List on the left side of the screen.

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Q:I’ve migrated my account.  What do I need to do so I can check myUMB Mail through an email client?
A:

After you migrate your account, you will need to update your email client configurations.  In general you will need to:

Update the user name and password

Enter your myUMB ID and password.  This is the same username and password you use to access your account from https://webmail.umaryland.edu. 

Update the incoming email server

Change the incoming server from umnet.umaryland.edu to the new myUMB Server name:

Server NameAuthentication & Port Number

IMAP

imap.umaryland.eduSSL, Port 993

POP3

pop3.umaryland.eduSSL, Port 995
Update the outgoing email server

Change the outgoing server name from umnet.umaryland.edu to smtp.umaryland.edu

Set the client to also use authentication for the outgoing server, it can use the same authentication as the incoming server. 

More detailed instructions for configuring email accounts to access myUMB Mail are listed on the myUMB Mail support site. 

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Last Updated: 08/09/2011 at 11:53:08 AM