 | | Blackboard Frequently Asked Questions (FAQ's)
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| Q: | What do I need to do to prepare for this change? | | A: | Before July 28th, please ensure that you have an active myUMB ID and password. The myUMB ID and password is used to log into other myUMB Authenticated systems such as myUMB Mail, SURFS, Media Site, myUMB Portal, COEUS, or Effort Reporting. If you can access one of these systems currently, you will be able to use the same myUMB ID and password to access Blackboard after July 28th. Back to Top |
| Q: | How can I check to see if my myUMB ID and password are active or valid? | | A: | If you would like to check on the status of your myUMB ID and password, go to the myUMB Account Management site (https://directory.umaryland.edu). If you can log into this website, your myUMB ID and password are active and valid.
If you cannot log in, click on the link “I cannot login to myUMB Account” to set up your myUMB ID and password. Back to Top |
| Q: | How do I set up a myUMB ID and password? | | A: | Your myUMB ID and password are managed from the myUMB Account Management site (https://directory.umaryland.edu). Please click here for step by step instructions on how to create a myUMB ID and password. Back to Top |
| Q: | Will this change affect my course materials or course work? | | A: | No. This change does not affect your course materials or course work. The only change is what username or password you use to log into Blackboard. Back to Top |
| Q: | Will the URL or web address for Blackboard change? | | A: | If you are logging into the Campus Blackboard system to access for-credit courses, the URL and web address for Blackboard will not change. You can still access Blackboard from http://blackboard.umaryland.edu. Back to Top |
| Q: | How do I get a Blackboard Account? | | A: | If you have an active myUMB Directory Account, a Blackboard account is created automatically for you. You can log into your Blackboard account using your myUMB ID and password. Back to Top |
| Q: | What is my Blackboard Login? | | A: | There are different usernames and passwords used with the Blackboard system, depending on what you need to access: For Campus Blackboard Courses and UMB1One Card Access:
Starting July 28, 2009 Blackboard will use myUMB Authentication. You can log into Blackboard using your myUMB ID and password. Click here for more information about your myUMB ID and password. For Effort Reporting Training Courses:
Your username is your 6-digit employee ID number. Your password is your myUMB ID (directory) password. Click here for more information about your myUMB ID password. If you cannot log into Blackboard, or have a question about your Blackboard username or password, contact the ASC Help Desk. Back to Top |
| Q: | How do I change my Blackboard Password? | | A: | Starting July 28, 2009 Blackboard uses myUMB Authentication. You can change your myUMB Password from the myUMB Account Management Site (https://directory.umaryland.edu). Back to Top |
| Q: | I cannot see the courses I am registered for. How do I get access to those courses? | | A: | Please note that most Blackboard courses are not accessible by students until after the first day of the semester or term. If you are looking for the course before the first day of class, it may not be available to students yet. If it is after the first day of classes, check to see if your instructor is using Blackboard. Not all courses have a Blackboard component. If your instructor is using Blackboard and other individuals in the class can see the course, check with the instructor to see if you have been added as a student to the Blackboard Course. Back to Top |
| Q: | I cannot access online library resources after clicking on a link in Blackboard. How do I access online resources such as E-Reserves or Journal Articles? | | A: | Occasionally students may encounter authentication problems when trying to access online library resources through links in Blackboard. After clicking on the link in Blackboard students are asked to log in, but the system will not accept their Barcode Number and Last Name. To access online library resources, open a new web page and go directly to the Health Sciences and Human Services website http://www.hshsl.umaryland.edu. Links for E-Reserve, Journals, or Databases are listed under the “Resources” section on the left side of the page. Click on the link for the resource you are trying to access. When you try to access a protected resource you will be asked to authenticate with your Barcode and Last Name. For more information about accessing library resources, please go to http://www.hshsl.umaryland.edu/resources/index.html. Back to Top |
Last Updated: 08/31/2009 at 11:00:53 AM | | |
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