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Accellion Frequently Asked Questions (FAQ's)
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Q:Who can use Accellion? 
A:

In order to use Accellion you must have an active myUMB Directory account. 

If you do not know the status of your myUMB account, please contact the ASC Help Desk at 410-706-HELP (4357) or help@umaryland.edu.

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Q:How do I access Accellion?
A:

Users can access Accellion from the following website:  https://securexfer.umaryland.edu.

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Q:What is my login and password for Accellion?
A:

Your username is your myUMB ID and your password is your myUMB password.  If you need to set up or change your myUMB password go to the myUMB Account Management Site

If you need assistance logging in with your myUMB ID and password, please contact the ASC Help Desk at 410-706-HELP (4357) or help@umaryland.edu.

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Q:How big of a file can be sent using Accellion?
A:When using the Accellion Secure File Transfer Appliance, the maximum number of attachments is 10 and can total up to 2 GB in size which will be sent at one time.

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Q:How long will files be stored on Accellion? 
A:The Accellion Secure File Transfer Appliance is NOT for permanent file storage and will only store files for up to 14 days.  Files not retrieved within 14 days will automatically be deleted from the system.

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