Campus Telephone 

CITS provides telephone support for all UM Phone Numbers. The format for the phone numbers is 410-706-xxxx. 

For more information on Telecommunication Services, click here.

Instructions for Video Conferencing.

Get support and information about Voicemail.

Frequently Asked Questions (FAQ's)

Support Documentation


Q:What are the operators hours? How can I reach them? 
A:

The operators are available Monday through Friday between the hours of 8:00 AM and 5:00 PM simply by dialing '0' on your campus telephone.

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Q:Who do I contact to have services installed, moved, or changed? 
A:

For voice services, please contact your local administrator. For data services, please contact the Information Services department in each school, or Communications.

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Q:What do I do if I am having trouble with my telephone set or line?
A:

Please contact the operators at 410-706-6858. They will get all of the information needed to prepare a trouble ticket.

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Q:Who do I contact about Departmental Billing?
A:

If you have questions about departmental billing, please call 410-706-4333.

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Q:Who do I contact about calling cards?
A:

If you need information about calling cards, please contact Joe Blanchard by phone at 410-706-5033, by fax at 410-706-8556, or by e-mail at jblancha@umaryland.edu.

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