Campus Network Frequently Asked Questions (FAQ's)
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Campus Wired Network Questions


Campus Wireless Network Questions


Campus Wired Network

Q:How do I get a new data jack installed? 
A:

There are few steps to the installation process. First, you must contact the Information Services Department of your School. They will get some information from you and forward your request to Communications. We will come out, get the exact location of the jack, and do a written estimate. 

Once you receive the estimate, sign it, put the account number on it, and fax or mail it to Telecommunications (X6-8556 or HSHSL Rm 230) for the installation. If the estimate includes the activation by Communications, we will activate upon completion. If the activation is to be done by the School, please give them a call after the jack is completely installed.

For more information contact (410) 706-8180.

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Q:How can I get a Static IP?
A:

If you are a part of the School of Nursing, Baltimore Student Union, Administration and Finance, or the Health Sciences/Human Services Library, you can use our DHCP Request Form.

If you are a part of any other school or department, you must first contact the Information Services department in your school or department.

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Q:How can I make a DNS addition? 
A:

For data services DNS additions, please contact the Information Services department in your school.

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Q:What do I do if I am having problems with my network connections? 
A:

Please contact the Information Services Department of your school or department.

If you live in Campus Housing, please contact the IT Help Desk.  

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Q:Can I register a Domain Name on campus?
A:

No. If you are connected to the campus network, no other domain name (.com, .net, .org, etc) can be registered.

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Campus Wireless Network

Q:Where can I access the Campus Wireless Network? 
A:

You can access the Campus Wireless Network from the numerous schools and buildings across campus. 

For a map of locations with Campus Wireless Network access, click here.

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Q:What is my login for the Campus Wireless Network? 
A:

Most of the the Campus Wireless Networks uses myUMB Authentication.  If authentication is required, log in with your myUMB ID and password. 

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Q:What are the names (SSID) of the networks available?
A:

The following networks are available at CITS-Supported locations.  Some of the networks require an active myUMB ID and login.

Network NameDescriptionSession Timeout

UMB Guest

Public network with guest access
Requires user to enter email address
Limited access (web only)

2 hours

UMB StudentRequires myUMB Login and Cisco Clean Access4 hours
UMB Faculty&StaffRequires myUMB Login and Cisco Clean Access4 hours
iDevicesWireless access for iPhones and similar devices
Phone must be registered to access network
No timeout
UMB SecureProvides an encrypted connection.
Requires additional network card configuration
4 hours
Smith SchoolNetwork in the Bio Park
Requires user to enter email address
No timeout

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Q:I keep on being kicked off the wireless network. 
A:

Some of the wireless networks have timed sessions.  After the session has timed out, you will be asked to log into the network again.  

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Q:How do I access the iDevices network?
A:

Users requesting access to the UMB iDevices wireless network for iPhones, iPod Touches, and similar devices, need to register their device. 

Click here to access the registration website. 

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Last Updated: 05/08/2013 at 02:53:01 PM