| Q: | What is an 'internet cache'? |
| A: | The internet cache consists of pictures, sound, and other files downloaded by your computer when you visit a website. These stored files help your computer load web pages quicker the next time you visit a website, but problems may arise if your computer has old information stored. Clearing the internet cache can help to resolve some of these issues. Back to Top |
| Q: | How do I clear my internet cache in Internet Explorer 7? |
| A: | - From the Tools menu select Internet Option.
- On the General tab, in the Browsing history section click on the button labeled "Delete...".
- In the Delete Browsing History window, click on the "Delete files..." button to clear the temporary internet files.
- After the temporary internet files have been cleared, click on the "Delete cookies..." button to clear cookies.
- Click on the "Close" button.
- Click on the "OK" button.
- Close all instances of Internet Explorer 7 for the changes to take effect.
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| Q: | How do I clear my internet cache in Internet Explorer 8? |
| A: | - Open Internet Explorer
- From the Tools menu select Internet Option.
- On the General tab, in the Browsing history section click on the button labeled "Delete...".
- In the Delete Browsing History window, select:
- Temporary Internet files
- Cookies
- Click on the “Delete” button.
- Another window may briefly appear while the system deletes the Temporary Internet files and the cookies.
- When the progress window disappears, click on the "OK" button to close the Internet Options window.
- Close all instances of Internet Explorer 8 for the changes to take effect.
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| Q. | How do I clear my cache in Internet Explorer 9? |
| A. | - Open Internet Explorer.
- In the upper right hand corner of the browser, click the icon that looks like a small gear which is the "Tools" button.
- Click the "Internet Options" link.
- In the browsing history section, click the "Delete" button.
- Place a check mark in boxes for the data that you wish to delete. At this point, you select the type of data you want to clear.
- After selecting the data you want to remove, press the "Delete" button.
- Click the "ok" button on the window opened in step 4 above. You should see a notice at the bottom of the page stating that the selected browsing history has been cleared.
- This task should now be complete. If not, review and repeat the steps as needed.
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| Q: | How do I clear my internet cache in Mozilla Firefox? |
| A: | - From the Tools menu click on the options "Clear Private Data".
- Select the "Cache" and "Cookies" checkboxes, deselect all other check boxes if possible.
- Click the "Clear Private Data Now" button.
- Close all instances of Mozilla Firefox for the changes to take effect.
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| Q: | How do I clear my internet cache in Safari? |
| A: | - Open a Safari Browser window
- Click the Safari menu
- Select Empty Cache
- Confirm the action by clicking Empty in the pop-up window
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