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Frequently Asked Questions (FAQs)

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Q. Do I need to use the proxy server any more?

A. As of June 19, 2006 the proxy server is no longer required to access the electronic databases and journals from offsite locations. The UMB1One Card barcode will be used for authentication purpose.

Q. How do I find my UMB1One Card barcode?

A. The UMB1One Card barcode is printed on the back of your UMB1One Card. If you do not have access to your UMB1One card, you can find your UMB1One Card barcode online.

Go to http://www.umaryland.edu/helpdesk/UMB1_OneCard_Barcode.pdf for instructions on how to find your UMB1One Card barcode online.

Q. How do I find email headers in Google Apps?

A. Go to http://gmail.umaryland.edu. Log into your account. Open the message you want to view the headers. Click the down arrow next to Reply, at the top right of the message. Select Show original.

Q. How do I find email headers in GroupWise?

A. To find email headers in GroupWise, double-click the email to open the email message. Click on the “Message Source” tab to find the email header information.

Q. How do I find email headers in Outlook 2003?

A. To find email headers in Outlook 2003, double-click on the email message. On the View menu, click on "Options". Email headers are displayed in the "Internet Headers" box. For more information about email headers in Outlook 2003, click here.

Q. How do I find email headers in Outlook 2007?

A. To find email headers in Outlook 2007, double-click on the email message. On the Message tab go to the Options group. Click on the Dialogue Box Launcher. Email headers are displayed in the "Internet Headers" box. For more information about email headers Outlook 2007 click here.

Q. How do I find email headers in Outlook Express?

A. To find email headers in Outlook Express, right-click on the email message and select "Properties" from the menu. Click on the "Details" tab to view email headers.

Q. How do I find email headers in Open Webmail?

A. To find email headers in Open Webmail, open the email message. In the top-right corner of the screen click on the link "All headers". Open Webmail will display the email header information before the body of your email message.

Q. How do I find email headers in Eudora?

A. To display email headers in Eudora, double-click on the email message. Click on the button labeled "Blah blah". All email headers will be displayed in the email message.

What are the message limits, policies, actions. etc for campus mail servers?

The following limits and policies apply to the CITS maintained systems:

IronPort (handles mail at the campus network gateway)
GoogleApps@Umaryland (student email)
myUM Mail (faculty, staff email)
Campus Exchange 2007 Environment (hosting several schools and campus departments and divisions)

NOTE: Email servers managed by individual schools will have different limits, policies, and actions.

	IronPort	GoogleApps@UMaryland	myUM Mail	Campus Exchange 2007 Server (CITS hosted)
Anti-Virus
Anti-virus rules - infected message	Drop attachment and replace with text message	Quarantine message, no notification sent	Quarantine message, no notification sent	Drop attachment and replace with text message
Max message size to scan	30MB	30MB	30MB	30MB
Block/Allow lists
Blocked attachments	.bat, .cmd, .com, .cpl, DELETED0.TXT, Deleted Attachment Report.txt, .exe, .inf, .js, Photos.zip, photos.zip, .pi, .pif, .reg, .scr, .vb, .vb?	Same as IronPort	Same as IronPort	Same as IronPort
Blocked subjects	none at this time	none at this time	none at this time	none at this time
Message Size Limit
Max message size	30MB*	30MB*	30MB*	30MB*

* Users can send large email attachments using the Accellion Secure File Transfer Appliance. Click here for more information about Accellion.

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