Loan Collections and Repayments


 

LOAN PROGRAMS

The University of Maryland, Baltimore administers several institutional loan programs:

The Federal Perkins Loan is available to qualifying students in most UMB programs. Interest does not accrue and payments are not required while enrolled with at least half-time student status, during the nine-month grace period provided, or within periods of eligible deferment. Interest accrues at 5 percent annually while in repayment.

The Federal Nursing Loan (FNL) is available to qualifying students in the undergraduate and graduate-level Nursing Programs. Interest does not accrue and payments are not required while enrolled at least half-time in a Nursing Program, during the nine-month grace period provided, or within periods of eligible deferment. Interest accrues at 5 percent annually while in repayment.

The Health Professions Loan (HPSL) is available to qualifying students in the dentistry and pharmacy programs. Interest does not accrue and payments are not required while registered full time in a health profession program, while in the 12-month grace period provided, or within periods of eligible deferment. Interest accrues at 5 percent annually while in repayment.

The Primary Care Loan (PCL) is available to qualifying medical students with a requirement that they train and practice in primary care. Interest does not accrue and payments are not required while registered full time, while in the 12-month grace period provided, or within periods of eligible deferment. Interest accrues at 5 percent annually while in repayment.

In addition to the above federal programs, the University administers several private donor loans that have varying terms and conditions.

For information on applying for one of the above loans or applying for Stafford Loans, please contact the Office of Student Financial Assistance and Education at 410-706-7347 or stop by the office at 601 W. Lombard St., Suite 221.

 


COLLECTION ASSISTANCE

If you received Federal Perkins, Federal Nursing, Health Professions, Primary Care, or one of our various private donor loans while attending the University of Maryland, Baltimore, the University is your LENDER.

Linda Ferreira, Loan Collections Supervisor
410-706-6574
lferreira@umaryland.edu

Lisa Johnson, Loan Collections Specialist
410-706-5375
lljohnson@umaryland.edu

Our mailing address is: 

UMB Financial Services-Loan Collections
601 W. Lombard St., Suite 206
Baltimore, MD 21201
Fax: 410-706-7429

 

The University uses a billing agent, ECSI, to generate monthly billing statements to our borrowers. Through the ECSI website at http://www.heartlandecsi.com/ you can view your UMB student loan account, update address and phone information, verify account balances, obtain loan payoff amounts, access deferment forms, sign up for electronic billing, and make your payments. As always, please contact the University directly, at the numbers above, with any questions or special concerns regarding your account.


EXIT INTERVIEWS FOR GRADUATING STUDENTS

  • For Subsidized, Unsubsidized, and Graduate Plus Student loan exit interviews, please contact Student Financial Assistance and Education at 410-706-7347, or aidtalk@umaryland.edu.
  • For UMB Perkins, Health Professions, Nursing, Nurse Faculty, Primary Care, and University Private loans, please refer to the following information:
    • If you will either be graduating or you are not registered for the required minimum credits for the current semester, you will soon go into repayment on your loan and must complete an exit interview.
    • It is a requirement for all students who have borrowed Federal Loans to complete this exit-counseling requirement. Exit interviews provide a complete explanation of repayment, deferment, and cancellation privileges that pertain to your particular student loan.
    • To complete an online exit interview for your UMB loan, please access ECSI's website at https://borrower.ecsi.net/

    If you have any questions regarding your UMB loans or the exit interview process, please feel free to contact UMB Student Loan Collections at 410-706-6574 or ECSI at 1-888-549-3274; https://heartland.ecsi.net/index.main.html#/contactus.

FREQUENTLY REQUESTED INFORMATION

University of Maryland, Baltimore
Student Financial Assistance and Education
410-706-7347

Email your questions to:
aidtalk@umaryland.edu

ECSI

 

Where are my student loans?

National Student Loan Database System (NSLDS)
For Title IV loan information:
Website: https://www.nslds.ed.gov/npas/index.htm

Please note! NSLDS does not reflect loan information for Health Professions, Primary Care, Federal Nursing Loans, or any privately funded educational loans.

Free credit reports are available through:

The Central Source www.annualcreditreport.com
1-877-322-8228

U.S. Department of Education-Borrower Assistance
1-800-433-3243
Website: www.ed.gov

Department of the Ombudsman
1-877-557-2575
Website: https://studentaid.ed.gov/sa/repay-loans/disputes/prepare/contact-ombudsman

Health Resources and Services Administration/Division of Student Assistance
Website: https://bhw.hrsa.gov/loansscholarships/schoolbasedloans


Loan repayment information: 1-877-464-4772

Maryland State Scholarship Board

Janet L. Hoffman
Loan Assistance Repayment Program

Phone:410-260-4569
Website: www.mhec.state.md.us
Email: osfamail@mhec.state.md.us