First SessionCounseling Session with Student

You may call or stop by the office to schedule an appointment. If you are experiencing acute stress and you are unable to wait until your assigned time, please notify our Administrative assistant, Ms. Vivian Brown, or ask to speak with director, Mrs. Emilia Petrillo.

Please reserve 90 minutes for your first session. When you arrive, you will complete paperwork on a laptop. After your provider has reviewed the information they will meet with you.

Your first meeting is not a counseling session. Its purpose is for your counselor to gather information about you so that they may determine your treatment plan. Your counselor decides upon the level of care that best fits your needs. If she/he determines that the Counseling Center is an appropriate setting for your treatment, you will begin to work on the issues that brought you to counseling at your next session.  Your primary counselor will be the one who conducts your initial evaluation.

If your counselor determines that your needs exceed the Counseling Center's scope of services, she/he will refer you to an outside provider. You will be expected to make and keep an appointment with an outside provider within a reasonable period of time, and your counselor will assist you with the process.

Limitations to Services

The Counseling Center provides brief, short-term counseling. If your counselor determines that your needs exceed the Counseling Center's scope of services, they will give you a referrals to appropriate community resources and provide you with assistance in the transition. You will be expected to make and keep an appointment with an outside provider within a reasonable period of time.

Couples Counseling

If both you and your partner are UMB students, you are eligible for couples counseling. Students seeking couples counseling receive 8 individual sessions each and 8 joint couple sessions. We will gladly assist students with outside referrals for couples counseling if partner is not a UMB student.

Concurrent Treatment with a Psychiatrist

Sometimes your counselor will recommend ongoing treatment with a psychiatrist as an essential or required element of your treatment.  In these cases, your continued eligibility for counseling services is conditional upon your receiving concurrent psychiatric treatment.

Requests for Academic Accommodations

We do not provide assessments, evaluations, or documentation for students seeking academic accommodations. If you are, you must work directly with Deborah Levi, MA, LGSW at the Office of Disability Support Services at 410-706-5889. Linked here is the University of Maryland policy regarding student accommodations, as well as a list of providers who offer evaluations. 

Requests for Letters

If you want your counselor to provide a newly written statement about your treatment to you or someone else, you may have to wait several business days for it, depending on the nature of the document. It is best if you give your counselor as much advance notice as possible. If you are requesting a Verification of Attendance form only, and if your clinician is available, we are often able to honor same-day requests. A Verification of Attendance includes your name, dates of treatment, and no other information. We do not provide notarized letters or documents. Depending on the nature of the letter, your counselor may or may not be able to provide you or your school with the documentation you are requesting.

Inclement Weather Policy:

University of Maryland, Baltimore Student Counseling Center (UMB SCC), follows  the university’s lead when determining late openings and/or closing due to inclement weather  (for exact closing information, students can sign up for UMB Alerts at or click on the UMB homepage

Under normal conditions, UMB SCC opens at 8:30 a.m. for business. If the university opens late or closes for the day, so does the counseling center. Appointments scheduled during the time that the university closes, will automatically cancel without loss to the student’s session number. For example, if you have a 9 a.m. appointment and the university opens at 10 a.m., your appointment will be cancelled.  If your appointment is at 11 a.m. and UMB opens at 10am, you will be expected at the scheduled time. However, if a student feels the weather is not safe to travel from their home, we ask that you call in and reschedule the appointment. This will not affect the number of sessions you have remaining. If your appointment is cancelled due to inclement weather, UMB SCC staff will promptly contact you to reschedule as soon as UMB SCC reopens for business. We would greatly appreciate a call back to reschedule if we are unable to directly communicate with you.