Center for Information Technology Services

Security, Networking, & Communications

IT SECURITY:

  • Latest security threats
  • Links to fixes, patches, and updates
  • Bulletin History
  • Links to Internet Resources for Computer & Network Security

Voice Communications

Phone Manuals & Information

Cisco VoIP Phone Tutorial

VoIP: What and Why?

Cisco IP Phone 7941/7961 User Manual

Cisco IP Phone 7942/7962 User Manual

Cisco IP Phone 7945/7965 User Manual

Cortelco Phone Manual

National Do Not Call Registry:
You can register your home and mobile phone numbers by using this website in order to stop telemarketers from calling you.

(410) 706-6858

With the convergence of voice and data over the last decade the CITS' Voice Communications Department is responsible for implementing and supporting  new communications technologies.

With Unified Messaging, voice mail is digitized and sent over the campus network to appear as messages in e-mail inboxes with wavefile attachments.

New VoIP telephones currently being installed on campus are networked devices with online directories and a large number of new features.

COMMUNICATION SERVICES: 

Operator Service:

  • Hours: 8AM - 5PM, Monday - Friday 
  • To reach an operator, dial '0' OR 706-3100

Telephone Services:

  • Installation of new lines & phones
  • Installation of new systems
  • Changes to existing lines & phones
  • Maintenance and repair
  • Available line features 
    (410) 706-6858
    workorders@umaryland.edu

Voice Mail:

Cabling: 

  • Installation of new voice and data outlets
  • Changes to existing infrastructure
  • Assistance (410) 706-6185

Billing:

Networking Services

UMB Campus Network Documentation

Campus Fiber Infrastructure:

  • Maintenance of existing fiber
  • Oversee the installation of outside plant campus, as well as intra-building fiber
  • Keep current inventory for cable management package
  • Provide connectivity to building point of presence for schools and departments

Campus Core Network:

  • Maintain and configure core routers, switches and firewalls
  • Work with Schools and departments to provide connectivity to core

Campus Wireless:

  • Develop standards for campus wide wireless initiative
  • Work with Schools to convert wireless to campus supported standard
  • Maintain NAC (Network Access Control) Servers for guest and conference related wireless connectivity
  • Maintain SSID control for Wi-Fi enabled handhelds
Domain Name Services:
  • Maintain the 134.192.xxx.xxx subnet allocation for campus and hospital
  • Host outside facing as well as internal DNS, DHCP and Time Servers

Detailed Network Troubleshooting:

  • Work with Schools and departments in troubleshooting network related issues
  • Discover and remove inadvertent rogue DHCP servers and wireless access points

Consulting:

  • Cisco specific solutions
  • Network configurations
  • Wireless configurations

Campus Standards:

  • Oversee the new construction and renovation projects on campus
  • Provide standards for Campus Community and vendors

STAFF

Fred Smith
IT Security Officer, Executive Director of Networks & Communications
410-706-8337
fsmith@umaryland.edu

Joe Blanchard
Manager
410-706-5033
jblancha@umaryland.edu


COMMUNICATIONS

Kyle Condon, 410-706-3974
kcond001@umaryland.edu

Shane Fearer, 410-706-3299
sfearer@umaryland.edu

Lucy Fusco, 410-706-4062
lfusc001@umaryland.edu

Cory Gekoski, 410-706-7595
cgeko001@umaryland.edu

Richard Hartge, 410-706-1307
rhartge@umaryland.edu

James Henderson, 410-706-4333
jhenderson@umaryland.edu

T.J Hontz, 410-706-8339
thont001@umaryland.edu

Steve Kratz, 410-706-8236
skratz@umaryland.edu

Maddie Pace, 410-706-8386
mpace@umaryland.edu

Nick Perry, 410-706-6185
nperr001@umaryland.edu

Nancy Ragg, 410-706-4328
nragg001@umaryland.edu

Bryan Smith, 410-706-8237
bsmith@umaryland.edu

Fred Witte, 410-706-6859
fwitt001@umaryland.edu