Voice Communications, Phone Manuals & InformationCisco VoIP Phone Tutorial VoIP: What and Why?
Cisco IP Phone 7941/7961 User Manual Cisco IP Phone 7942/7962 User Manual Cisco IP Phone 7945/7965 User Manual Cortelco Phone Manual National Do Not Call Registry:
You can register your home and mobile phone numbers by using this website in order to stop telemarketers from calling you.
With the convergence of voice and data over the last decade the CITS' Voice Communications Department is responsible for implementing and supporting new communications technologies. With Unified Messaging, voice mail is digitized and sent over the campus network to appear as messages in e-mail inboxes with wavefile attachments. New VoIP telephones currently being installed on campus are networked devices with online directories and a large number of new features. COMMUNICATION SERVICES: Operator Service: - Hours: 8AM - 5PM, Monday - Friday
- To reach an operator, dial '0' OR 706-3100
Telephone Services:
(410) 706-6858, workorders@umaryland.edu - Installation of new lines & phones
- Installation of new systems
- Changes to existing lines & phones
- Maintenance and repair
- Available line features
Voice Mail:
(410) 706-4062 Cabling:
(410) 706-6185 - Installation of new voice and data outlets
- Changes to existing infrastructure
Billing:
(410) 706-4333 |
Networking ServicesUMB Campus Network Documentation Campus Fiber Infrastructure: - Maintenance of existing fiber
- Oversee the installation of outside plant campus, as well as intra-building fiber
- Keep current inventory for cable management package
- Provide connectivity to building point of presence for schools and departments
Campus Core Network: - Maintain and configure core routers, switches and firewalls
- Work with Schools and departments to provide connectivity to core
Campus Wireless: - Develop standards for campus wide wireless initiative
- Work with Schools to convert wireless to campus supported standard
- Maintain NAC (Network Access Control) Servers for guest and conference related wireless connectivity
- Maintain SSID control for Wi-Fi enabled handhelds
Digital Signature Domain Name Services: - Maintain the 134.192.xxx.xxx subnet allocation for campus and hospital
- Host outside facing as well as internal DNS, DHCP and Time Servers
Detailed Network Troubleshooting: - Work with Schools and departments in troubleshooting network related issues
- Discover and remove inadvertent rogue DHCP servers and wireless access points
Consulting: - Cisco specific solutions
- Network configurations
- Wireless configurations
Campus Standards: - Oversee the new construction and renovation projects on campus
- Provide standards for Campus Community and vendors
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STAFF
Zia Mafaher
Executive Director, Networking & Communications
410-706-5895
Joe Blanchard
Communications Manager
410-706-5033
COMMUNICATIONS
Kyle Condon, 410-706-3974
Shane Fearer, 410-706-3299
Lucy Fusco, 410-706-4062
Richard Hartge, 410-706-1307
T.J Hontz, 410-706-8339
Steve Kratz, 410-706-8236
Maddie Pace, 410-706-8386
Nick Perry, 410-706-6185
Nancy Ragg, 410-706-4328
Bryan Smith, 410-706-8237
Elzenia Williams, 410-706-5495
Fred Witte, 410-706-6859
