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Security, Networking, & Communications

Network Documentation

Unified Messaging Request Form

IT SECURITY:

• Latest security threats
• Links to fixes, patches, and updates
• Bulletin History
• Links to Internet Resources for Computer & Network Security

NETWORKING SERVICES:

Campus Fiber Infrastructure:

• Maintenance of existing fiber
• Oversee the installation of additional fiber
• Documentation for cable management
• Provide connectivity for schools and departments

Campus Core Network:

• Maintenance of routers and switches
• Campus E-Mail Gateway

Optical Fiber Cabling:

• Installation
• Maintenance and Repair
• Testing

Detailed Network Troubleshooting

Domain Name Services:

• Maintain the 134.192.xxx.xxx subnet
• Allocation to Schools and Hospital

Consulting:

• Cisco
• Novell
• Network

Campus Standards:

• Oversee the new construction and renovation projects on campus
• Provide standards for Campus Community

COMMUNICATION SERVICES: (410) 706-6858

Voice Mail:

• Voice Mailbox Request Form
• Call Xpres FAQ
• Unified Messaging Fact Sheet
• Online User Reference Guide
• Setup of new mailboxes and caller's menu's
• Changes to existing accounts
• Local Access - (410) 706-8000
• Out of Area Access - (1 800) 332-UMAB (8622)
• Assistance (410) 706-6858

Operator Service:

• Hours: 8AM - 5PM
• To reach an operator, dial '0' OR 706-6858

Cabling:

• (410) 706-8180
• Installation of new voice and data outlets
• Changes to existing infrastructure

Telephone Services:

• Installation of new lines & phones
• Installation of new systems
• Changes to existing lines & phones
• Maintenance and repair (X6-6858)
• Available line features 
• Cisco IP Phone Tutorial
• Cisco IP Phone 7940/7960 User Manual
• Cisco IP Phone 7945/7965 User Manual

• Cortelco Phone Manual

Billing:

• (410) 706-4333
• Departmental
• Outside Vendors
• Calling Cards
• Voicecom Access

Phone Books:

• Campus
• Baltimore and surrounding areas

Staff:

Fred Smith,
IT Security Officer & Executive Director of Networks & Communications
410-706-8337
fsmith@umaryland.edu

Networking
Cory Gekoski, 410-706-7595
cgeko001@umaryland.edu

T.J Hontz, 410-706-8339
thont001@umaryland.edu

Steve Kratz, 410-706-8236
skratz@umaryland.edu

Maddie Pace, 410-706-8386
mpace@umaryland.edu

Bryan Smith, 410-706-8237
bsmith@umaryland.edu

Desktop Services
Dorothy Drinan, 410-706-8336
ddrinan@umaryland.edu
 
Liz Kisser, 410-706-4479
lkisser@umaryland.edu

Communications
Joe Blanchard, Manager
410-706-5033
jblancha@umaryland.edu

Kyle Condon, 410-706-3974
kcond001@umaryland.edu

Shane Fearer, 410-706-3299
sfearer@umaryland.edu

Lucy Fusco, 410-706-4062
lfusc001@umaryland.edu

Richard Hartge, 410-706-1307
rhartge@umaryland.edu

James Henderson, 410-706-4333
jhenderson@umaryland.edu
 
Nick Perry, 410-706-6185
nperr001@umaryland.edu

Nancy Ragg, 410-706-4328
nragg001@umaryland.edu

Fred Witte, 410-706-6859
fwitt001@umaryland.edu