Center for Information Technology Services

Infrastructure Services Group

The CITS Infrastructure Services Group manages the computing server infrastructure supporting UMB enterprise campus applications.  Campus infrastructure management includes servers, operating system, system utilities, application installations and upgrades; capacity planning; backup and recovery; security monitoring; and performance tuning. Desktop Services provides support for central IT desktops and other UMB entities.

The server infrastructure includes:

  • Campus e-mail services for students, faculty, and staff
    • MS Exchange 2007
    • myUM Mail
  • E-mail delivery and protection to the campus network
    • IronPort
    • Anti-SPAM
    • Anti-Virus
  • Active Directory (umaryland  root and campus domains)
  • Oracle Enterprise Databases
  • Web and Media Services
  • Student Information System (SIMS & SURFS)
  • eUM PeopleSoft Systems
    • Human Resources
    • Finance
    • Portal
    • COEUS
  • MAXIMIUS (Effort Reporting System)
  • Blackboard Enterprise eLearning System
  • Questionmark
  • List services
  • Mediasite
  • Image Now
  • Archibus
  • REMARK Test Scoring
  • Accellion Secure File Transfer

Latest Addition of Computing Facilities
The University of Maryland, Baltimore (UMB) acquired some much-needed computer room space at 300 W. Lexington St. A short distance from the campus, this building has high-speed connections to the campus fiber-optic network backbone and to its high-speed research networks. 

Approximately 3,200 square feet, the room will house equipment from overcrowded campus computer rooms, production systems, backup systems, school and departmental equipment, and equipment for high-performance computing. The room also will serve as a storage facility for faculty research projects and for continuity purposes. 

Two important advisory groups were formed to help with the development and use of this space. First, a faculty research computing support advisory group provides input regarding computing needs and requirements and helps create an implementation, use, and sustainability model so that the space can effectively support the needs of faculty research projects. 

In addition, an information technology advisory group discusses and reviews needs and requirements, develops space and makes technical design specifications and recommendations regarding the contemporary tools, technologies, and technical support needed for this space. 

The value of this newly acquired room is the creation of a UMB computing facility that synthesizes a common computing infrastructure with computing systems, specific applications, and data storage all linked by a high-speed network across campus and to the outside world.

Infrastructure Service Group Staff Members

Vicky Hunter
Exec. Director, Infrastructure Services
410-706-2252

UNIX Systems

Matt Riedel 410-706-4860
Assistant Director, Systems Administration

Elizabeth Brindley 410-706-4772John Cromwell 410-706-6592 
Dan Hughes 410-706-1665Kaya Smith 410-706-4396

Microsoft Technologies

Joe Mancuso 410-706-2246
Director

Steve Brown 410-706-2511Quintin Handy 410-706-2924
Tom Kline 410-706-4134Mike Klos 410-706-3061
Clay Perry 410-706-6329Matt Swomley 410-706-7055

Operations and Computer Room

Roderic Reckley 410-706-1666
Enterprise Tech. Architect

Vavian Cox 410-706-2179Paula Barkon 410-706-6597
Frank Preckel 410-706-6597

Desktop Services

Ryan Whyms 410-706-3745
Manager

Scott Davidson 410-706-4976Dorothy Drinan 410-706-8336
CJ Duryee 410-706-2525Sean Huss  410-706-6846
Liz Kisser 410-706-4479Phi Lenh 410-706-2923