Center for Information Technology Services

Infrastructure Services Group

The CITS Infrastructure Services Group manages the computing server infrastructure supporting UM enterprise campus applications.  Campus infrastructure management includes servers, operating system, system utilities, application installations and upgrades; capacity planning; backup and recovery; security monitoring; and performance tuning. Desktop Services provides support for central IT desktops and other UM entities.

The server infrastructure includes:

• Campus e-mail services for students, faculty, and staff
  • MS Exchange 2007
  • myUM Mail
  • Blackberry Enteprise Server
• E-mail delivery and protection to the campus network
  • IronPort
  • Anti-SPAM
  • Anti-Virus
• Active Directory (umaryland  root and campus domains)
• Oracle Enterprise Databases
• Web and Media Services
• Student Information System (SIMS & SURFS)
• eUM PeopleSoft Systems
  • Human Resources
  • Finance
  • Portal
  • COEUS
• MAXIMIUS (Effort Reporting System)
• Blackboard Enterprise eLearning System
• Questionmark
• List services
• Mediasite
• Image Now
• Archibus
• REMARK Test Scoring
• Accellion Secure File Transfer

Latest Addition of Computing Facilities
The University of Maryland (UM) acquired some much-needed computer room space at 300 W. Lexington St. A short distance from the campus, this building has high-speed connections to the campus fiber-optic network backbone and to its high-speed research networks. 

Approximately 3,200 square feet, the room will house equipment from overcrowded campus computer rooms, production systems, backup systems, school and departmental equipment, and equipment for high-performance computing. The room also will serve as a storage facility for faculty research projects and for continuity purposes. 

Two important advisory groups were formed to help with the development and use of this space. First, a faculty research computing support advisory group provides input regarding computing needs and requirements and helps create an implementation, use, and sustainability model so that the space can effectively support the needs of faculty research projects. 

In addition, an information technology advisory group discusses and reviews needs and requirements, develops space and makes technical design specifications and recommendations regarding the contemporary tools, technologies, and technical support needed for this space. 

The value of this newly acquired room is the creation of a UM computing facility that synthesizes a common computing infrastructure with computing systems, specific applications, and data storage all linked by a high-speed network across campus and to the outside world.