The Enterprise Training Group (ETG) is a part of the Center for Information Technology Services (CITS). The training group designs and delivers enterprise application training courses; authors instruction manuals and user aids (both hardcopy and web-based); facilitates user groups; provides access to training resources for IT staff and others; and works with CITS enterprise application development teams.
Current class offerings from ETG Coeus
Prospective Coeus users can self-enroll for the necessary classes at the ETG Training and Enrollment page. SIMS
Prospective SIMS users can self-enroll for the necessary Introduction to SIMS/Banner Navigation class at the ETG Training and Enrollment page.
Other training opportunities available Web Development
CITS Web Development Department offers training in the following areas: • Site Executive Content Management System (CMS) - Part 1
• Site Executive Content Management System (CMS) - Part 2
• Web Design & Development Class
• Coldfusion Web Development - Basics
• Coldfusion Web Development - Advanced Techniques
For more information about Web Development classes, please contact the Web Development group at 410-706-2257 or visit their webpage. eUMB HRMS Training
Training for eUMB HRMS is provided by the Payroll Group within Financial Services.
For more information about eUMB HRMS Trianing please visit the eUMB HRMS Training page. eUMB Financials Training
Training for eUMB Financials is offered by the Budget and Finance Department.
For more information please visit the eUMB Training Information page. Desktop Applications/Systems Administration Training
Need to learn how to create Pivot Tables in Microsoft Excel? Want to learn how to create a Table of Authorities in Microsoft Word? Would you like to prepare for Cisco/Microsoft Certification exams? If you are a Faculty or Staff member at UMB, you have access to thousands of online courses on various technology applications/subjects.
For more information please visit the eLearning@UMB page. Voicemail
Online User Reference Guide
Setup of new mailboxes and caller's menus
Changes to existing accounts
Local Access - (410) 706-8000
Out of Area Access - (1 800) 332-UMAB (8622)
For Assistance or information about Training call (410) 706-4328 Cisco IP Phones
Cisco IP Phone 7941/7961 User Manual
Cisco IP Phone Tutorial Please contact the Help Desk (410-706-HELP) if you have questions about any of the above training options, or to inquire about special training sessions tailored to your office group. | 
