Center for Information Technology Services

Voice Communications, (410) 706-6858

Phone Manuals & Information

Cisco VoIP Phone Tutorial

VoIP: What and Why?

Cisco IP Phone 7941/7961 User Manual

Cisco IP Phone 7942/7962 User Manual

Cisco IP Phone 7945/7965 User Manual

Cortelco Phone Manual

National Do Not Call Registry:
You can register your home and mobile phone numbers by using this website in order to stop telemarketers from calling you.

With the convergence of voice and data over the last decade the CITS' Voice Communications Department is responsible for implementing and supporting  new communications technologies.

With Unified Messaging, voice mail is digitized and sent over the campus network to appear as messages in e-mail inboxes with wavefile attachments.

New VoIP telephones currently being installed on campus are networked devices with online directories and a large number of new features.

COMMUNICATION SERVICES: 

Operator Service:

  • Hours: 8AM - 5PM, Monday - Friday 
  • To reach an operator, dial '0' OR 706-3100

Telephone Services:
(410) 706-6858,  workorders@umaryland.edu

  • Installation of new lines & phones
  • Installation of new systems
  • Changes to existing lines & phones
  • Maintenance and repair
  • Available line features

Voice Mail:
(410) 706-4062

Cabling: 
(410) 706-6185

  • Installation of new voice and data outlets
  • Changes to existing infrastructure

Billing:
(410) 706-4333