- Academic Affairs
- Administration and Finance
- Center for Health and Homeland Security
- Center for Information Technology Services
- Communications and Public Affairs
- Development and Alumni Relations
- Government Affairs
- Human Resource Services
- Office of Community Engagement
- Operations and Planning
- Office of the President
- Police and Public Safety
- Research and Development
- University Counsel
A Comprehensive Research Data Management Plan and Strategy
A Universitywide team will develop a comprehensive data management policy and plan. A data management team will recommend an infrastructure for storing, managing, and accessing research data.
A University team that was led by M.J. Tooey and comprised of IT Stakeholder Committee members, faculty, and staff, developed a draft research data management policy. The draft policy was reviewed by many people, including research faculty, associate deans for research, etc. The policy had a final review by the Policy Oversight group and the Executive Cabinet and was approved as a UMB policy and signed by President Perman on May 4, 2017. The policy can be found here.
A group of faculty from UMB Schools have been meeting on a regular basis, and they are: Louise S. Jenkins, School of Nursing, Group Leader; Kathleen Buckley, School of Nursing; Nancy Lowitt, School of Medicine; Kathryn Collins, School of Social Work; James Craig, School of Dentistry; Karen Czapansky, School of Law; Andrew Coop, School of Pharmacy; Larissa Odessky, Graduate School, and Oksana Mishler, School of Dentistry for the Faculty Senate. The group is examining strategies to disseminate information campus-wide related to the use of technology in teaching. They are also exploring the idea of offering an online workshop to expand interest in and build faculty expertise in teaching with technology.
Enhanced Financial Decision-Making and Reporting
Upgrade the UMB financial system to a more contemporary solution in order to streamline financial processes, increase efficiency and usability, and provide enhanced reporting.
There was an extensive review of acceptable products (an RFP was developed and responses were received from two vendors). Ratings of the written responses that were submitted by the two vendors were completed in December, 2016. Vendor demonstrations were held in January, 2017. The Oracle SaaS financial system was selected and a recommendation for purchasing this product was made to the USM Board of Regents. A presentation was made to the BOR Finance Committee, who approved the recommendation and submitted it to the full BOR. Both the USM BOR and the State of Maryland Board of Public Works voted to approve the purchase of the Oracle SaaS financial system. The contract was signed in June, 2017. The project implementation is starting in earnest in July 2017.
Information Security Collaborative
Assess IT strengths and weaknesses, identify systems and programs that contain sensitive data, and document the security practices and/or infrastructure that are being used to protect the data.
In the process, vulnerabilities will be identified and addressed to mitigate risks. These activities will ensure that UMB is compliant with federal, state, and accreditation requirements.
Significant progress has been made in achieving compliance with the USM IT Security Standards and completing the recommendations made by the Office of Legislative Audit, USM and SB & Company auditors. Policies, procedures, and/or new technologies have been implemented to address any gap between current operations and the new requirements. Additional measures are being implemented to strengthen the security of personally identifiable information (PII). The Information Security Collaborative Working Group has been meeting monthly to share information and to tighten security controls, where necessary. Improvements in security since the initiation of the IT Security Collaborative have been measurable. The number of vulnerabilities found in systems has significantly declined. Great work is occurring with monthly scanning and patching of systems. The latest cyber threat called WannaCry, was a non-issue for UMB. An extra layer of security at the cross-section between the Internet and the campus network is helping block attacks and preventing threats from affecting the University.
Federated Identity Management
Allow individuals to use either the UMID or an ID issued by the UM Medicine IT network to access systems and resources.
The implementation of the “UMID for Workstation/Email Access” project for campus users has been completed for all central departments as well as for the SSW, SOP, SOD, and the SOL. The UMID for Workstation/Email Access for the SON will be completed by summer 2017 and the federated identity management project with the SOM will be completed by the end of calendar year 2017. Federated identity management will allow individuals the ability to use a common ID, the UMID and an ID issued by the University of Maryland medicine IT network (SOM and FPI), to access applications hosted by each respective entity.
Implement and Deploy Microsoft's Office 365
Consolidate email systems, require the use of a UMB issued email address for business communications, encrypt email containing sensitive data, enhance opportunities for employees to access work related documents from any device and from any location, provide document sharing/collaboration and web/video conferencing functionality, and reduce the cost to support the UMB electronic communication environment.
Microsoft Office 365 (O365) for Education will provide the University of Maryland, Baltimore a common suite of essential business applications. A standardized set of tools will be available to the entire campus and the UM Medicine IT Network.
The Microsoft for Education cloud-based solution provides desired features and functionality in a contemporary communications and collaborative infrastructure. The core applications provided by Office 365 for education will be:
- OneDrive for Business (Individual file storage with 1 terabyte of space per person).
- Skype for Business (Web/Video conferencing and instant messaging).
- SharePoint Online (Team Sites for document sharing and collaboration).
- Office Online (A web based version of Word, Excel, PowerPoint and more for quick viewing and editing documents on computers without locally installed Office apps).
- Office 365 Pro Plus (Office on all of your devices. Up to 5 installs for computers and mobile devices).
- Exchange Online (Email with 50 gigabytes of capacity).
Microsoft Office 365 (O365) for Education is providing the entire University of Maryland, Baltimore enterprise a common suite of essential business applications. It is consolidating email systems, enhancing opportunities for employees to access work related documents from any device and from any location, providing document sharing/collaboration and web/video conferencing functionality, and reducing the server and backup costs to support the UMB electronic communication environment. As of June 2017, all central administrative units, as well as the HS/HSL, SOP, SSW, SOD, SOL are up and running with Office 365. The SOM and the SON implementations are in progress and will be completed by the end of Summer 2017.
Helpdesk Integration and Support
Improve customer experience: A shared helpdesk ticketing application would insulate users from dealing with IT complexity across campus, efficiently use IT staff time to resolve requests rather than chasing requests across organizations, enable global analytics and trend reporting, and, potentially, reduce costs.
A shared helpdesk ticketing application is being implemented for use by all help desk operations throughout the enterprise. As of June 2017, the following help desk service providers are live with this shared application: CITS, SOP, SON, SOD, SSW, SOL, the SOM Office of Medical Education, the Institute for Human Virology (IHV), and the SOM IS department. Implementations in other SOM departments and across FPI are proving to be a more complex configuration and will require additional planning and work during Summer 2017.