Center for Information Technology Services
Contacts
For technical support, email or contact the ASC Help Desk.
If you have a hardware problem and want to use our vendor, MajorMac,
the ASC Help Desk will contact MajorMac for you. MajorMac will then
contact you as soon as possible.
Contact ASC Help Desk (410-706-4357) or email at help@umaryland.edu
Please note information below is directly from Apple Contact Website
http://www.apple.com/contact.
Apple Store
Visit the online Apple Store to purchase Apple hardware, software, and
third-party accessories. To purchase by phone, call 1-800-MY-APPLE.
Retail Stores
Experience the digital lifestyle at any of the retail Apple Stores around the
country. Find store hours and contact information for all locations.
Sales Support
Check your order status of a current Apple Store order. To make changes to an
existing order, contact Apple Sales Support at 1-800-676-2775.
Online Technical Support
Visit Apple's award-winning Service & Support site for product information
and technical help your questions may already be answered here.
Phone Support
Call 1-800-275-2273 for technical assistance. Apple offers complimentary phone support
to eligible customers as outlined in the product warranty.
Retail Store Support
Get technical assistance at an Apple Retail Store. Drop-in at the Genius Bar or
make a reservation at a retail store near you.
Online Store Support
Get the scoop on your order, bill, and shipping information from
Apple Store Customer Service.
.Mac Support
Get help with renewals, billing, upgrades, and more from .Mac Support.
The following two distribution lists are available for UMB faculty, staff and students.
* UMBMUG (not a moderated list, for MAC support)
umbmug@list.umaryland.edu
* UMBMAC (moderated list, for announcements and user group)
umbmac@umaryland.edu
