Center for Information Technology Services

New Look to IT Help Desk Website

In an effort to provide better service and information to faculty, staff and students, the IT Help Desk website (http://www.umaryland.edu/helpdesk) has recently been updated.  We hope that the expert guidance from the CITS web development team plus the concerted efforts of the IT Help Desk staff have made the navigation, content and overall usability of the website more intuitive for you.

The “Latest Tips” section on the home page lists systems and services that have recently been introduced, implemented or changed.  The left column of the web page will redirect you to areas that have Q&As, documentation and “How To’s” for CITS-supported systems and services. 

These are the first steps in the redesign of the IT Help Desk website.  Our intent is to make your “surfing” much easier.  Your input regarding these changes and suggestions for future changes is welcome.  Let us know what you think by sending an email to help@umaryland.edu.