Center for Information Technology Services

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Volume 4 Issue 1

April 2010


Welcome to the Center for Information Technology Services

The new CITS Services Catalog provides a summary of the operational areas of CITS, the systems supported, and services provided by CITS personnel. Take a look!... More...

Help Arrives for the Help Desk

Campus faculty, staff, and students are accustomed to contacting the Help Desk at the Center for Information Technology Services (CITS) Assistance and Service Center when they have IT problems or questions. An effective help desk is a must in an innovative environment such as the one at the University of Maryland, Baltimore, and CITS is applying technical innovations to make its help desk service even better.... More...

The New Green Timesheet

No, it’s not printed on green paper—it’s “green” because of all the paper it saves.... More...

Using Technology to Create Better Business Processes

Some systems and services created by the CITS technical teams make a big splash—such as the Electronic Timesheet described elsewhere in this issue.  Other accomplishments are more subtle, but still affect the lives of many in the UMB community in strongly positive ways... More...

National LambdaRail Research and Education Network

The University of Maryland, Baltimore (UMB) now has direct access to the fastest education and research network on the Internet.... More...

New Website for the School of Dentistry

On Feb 1st of this year the Dental School launched a total revision of its website... More...

Blackboard Learning System Upgrade

Over the past few years the campus infrastructure was upgraded to ensure high availability and reliability of Blackboard and other Teaching and Learning systems.  Now... More...

Hot Technologies for YOU to Use

With new technologies emerging constantly, sometimes there are better ways to accomplish everyday tasks that you’re not using simply because you’re not aware that they exist, or don’t know how to gain access to them... More...

Last updated on April 15, 2010