Center for Information Technology Services

Microsoft Exchange and Outlook 2007 Go Live

On Monday, July 27, a new server environment to support Microsoft Exchange/Outlook 2007 was activated.   These behind the scenes, or “back end,” Exchange servers work hand in hand with the MS Outlook email client software on individual PCs to handle email for thousands of campus users.  CITS staff has been working very closely with school and departmental IT staff to make improvements to the campus Exchange system.  One benefit that users will see immediately is a SIGNIFICANT increase in the amount of email they can store.

By the time you are reading this article, all participating schools and campus departments should be completely cut over to the new servers.  The following campus Departments and Schools are currently included in this implementation:

Campus Departments
Schools
  
  • Academic Affairs
  • School of Dentistry
  • Administration & Finance
  • School of Law
  • External Affairs
  • School of Pharmacy
  • Health Sciences/Human Services Library
  • School of Social Work
  • President's Office
  • Office of Research and Development

The CITS ASC Help Desk, in conjunction with the CITS Enterprise Training Group, worked hard to provide easily accessible reference materials to help people use the new version of Outlook, as well as the other associated MS Office 2007 products.  Web pages that were created and/or updated to coincide with the Exchange/Outlook 2007 rollout include the following:

Main Page: http://www.umaryland.edu/helpdesk/products/exchange2007
 
Email Administrators site: http://www.umaryland.edu/helpdesk/products/exchange2007/itsupport.html
 
Outlook 2007 User Support site: http://www.umaryland.edu/helpdesk/products/exchange2007/outlook2007.html
 
Entourage 2008 (Mac equivalent of Outlook 2007) site: http://www.umaryland.edu/helpdesk/products/exchange2007/entourage2008.html

Information for “Remote Access" Users (Outlook Web Access, Outlook Anywhere, etc.):
http://www.umaryland.edu/helpdesk/products/exchange2007/remoteaccess.html