Center for Information Technology Services
Campus Substitute for Modem Pool,
Internet Service Provider Partnership
November 2003 update
To implement a program, in partnership with a company, that would offer UMB faculty, staff, and students discounted rates for Internet service and provide reliable remote access to campus computing services.
- To define the requirements for a campus ISP service,
- To find a suitable campus partner for providing this service,
- To implement the service in partnership with the identified vendor.
Faculty, students, and staff can now subscribe with an ISP which has partnered with UMB, and which offers competitively priced or discounted rates for Internet service.
Nov: Gathered information. Researched the marketplace and needs of customers, e.g., found other campuses who have undertaken similar projects and talked to them.
Dec: Conducted employee and student surveys assessing ISP preferences.
Jan: Conducted Focus Groups to interpret data and enhance the articulation of campus preferences.
Mar: Met with Legal and Procurement Services to determine parameters of partnering with a private company for remote access.
April: Negotiated possible rates and plans with private company(ies). Drafted grant proposal for possible partial funding of infrastructure build out and authentication/authorization mechanism.
Summer 2003: Tested ISP services, inspected infrastructure, developed language for announcements, designed web site with links to vendors
Aug: Made announcement of ISP services, provide web sites for information and registration, continued to negotiate services
Oct: Updated campus web information, Reissued announcement to UMB Community, Invited ISPs to Market on campus during Founders Week
Dec. "Shut-down" of the campus modem pool.
2004: Pursue a more comprehensive remote access solution
Availability of facile, low-cost access to the Internet and to campus IT resources for faculty, students, and staff.