Center for Information Technology Services
UMB E-Mail Project
Problem: Campus e-mail systems need updating in order to provide students, faculty, and staff with improved access, features, and functionality
Goal/ Objectives: To provide faster, more contemporary e-mail access to students, faculty, and staff across the campus
- Many campus schools and organizations are planning to migrate from Exchange 5.5 running on Windows NT servers to Exchange 2000 or Exchange 2003 running on Windows 2000/2003 servers.
Microsoft has announced End of Life dates for Windows NT (01/01/05); Exchange 5.5 will be End of Life on 12/31/03, and Microsoft will offer Extended Support only (e.g. fee) through 12/31/05.
- Some campus schools are moving from Novell Netware environments running GroupWise to Windows 2000 servers running Microsoft Exchange
- The student e-mail system (UMnet) is in need of replacement in order to improve response time, functionality, and provide a more contemporary user interface
Note: UMnet also hosts accounts and provides a umaryland.edu e-mail address for staff and faculty members who request access
Over the last year, CITS worked closely with campus e-mail administrators to build a hybrid e-mail system that connected the disparate e-mails servers on campus. Each school, the hospital, UPI, and administrative units participated in the project that resulted in increased functionality to the user community. Schools and departments will be migrating their e-mail services to newer servers and versions of software due to the announced end of life dates for Windows NT and Exchange 5.5.
The School of Pharmacy is running Novell Netware/Groupwise and is migrating to Windows 2000/Exchange 2000.
The Office of External Affairs is running a Microsoft Exchange 5.5 server and plans to migrate to Windows 2000/Exchange 2000.
The student e-mail system (UMnet) is running on older hardware, is currently utilizing an end of life web interface, and older back end services software.
The School of Medicine is running Exchange 5.5 and plans to migrate to Exchange 2000.
- The CITS Campus Exchange 2000 cluster was upgraded to provide increased performance, disk capacity, and redundancy
- A DELL SAN (4700C) was implemented
- The cluster was reconfigured (e.g. information stores, organizational units, delegation of security) to accommodate account hosting for the School of Pharmacy and Office of External Affairs
- Veritas Backup Exec software has been implemented
- Continue working with the School of Pharmacy to transfer e-mail hosting responsibility of Pharmacy faculty and staff to the CITS campus Exchange 2000 server
- Work with the Office of External Affairs to transfer e-mail hosting responsibility of OEA staff to the CITS campus Exchange 2000 server
- Place the new student e-mail server into production during the winter semester break
- The new system will offer students, faculty, and staff:
- More disk space for e-mail and file storage
- Increased security as user connections will be encrypted
- A new web client that closely emulates popular services ISPs such as Yahoo and Hotmail offer
- User defined e-mail filtering capabilities to help with SPAM
- The capability to utilize other contemporary clients such as Outlook and Outlook Express
- Many other options for greater user defined personalization
- Work with the School of Medicine so that they maintain connectivity with other schools and entities as they migrate from Exchange 5.5 to Exchange 2000
- Work with other schools and administrative units as required to plan and execute a methodology for migrating from Windows NT/Exchange 5.5 to Windows 2000 and Exchange 2000/2003
- Continue to maintain the campus hybrid system connections
Outcomes: (Near Term)
School of Pharmacy
- Faculty and staff migrated from Groupwise to Microsoft Exchange 2000
- Responsibility for e-mail hosting transferred to CITS with shared management arranged involving both Pharmacy IT staff and CITS staff
Office of External Affairs
- Staff migrated from Exchange 5.5 and email@example.com addresses to Microsoft Exchange 2000 and firstname.lastname@example.org addresses
- Responsibility for e-mail hosting and management transferred from OEA IT staff to CITS staff
Student e-mail system
- Server migrated to newer, faster hardware
- E-mail software components migrated to more contemporary clients
- Provide better functionality and more options to students
- All traffic to/from server is encrypted for increased security
School of Medicine
- Migration from Windows NT/Exchange 5.5 to Microsoft Windows 2000/Exchange 2000