Center for Information Technology Services

Information Technology Strategic and Tactical Plan

Progress Report, January 2012

Work is underway to complete the action items in the new campus IT Strategic and Tactical Plan. To review the status and progress of items, as of the end of the 4th quarter 2011, please click on the "spyglass" for each of the categories below. For the entire document click here.

Campus Cyberinfrastructure - Server, Storage, Database, Network, Voice, Video & Data
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ACTION ITEMSTATUS

Activate and use the computer room space in 300 West Lexington Street facility

- Install network switches and prepare the infrastructure for security card access and personnel occupancy.  (2nd quarter 2010)

- Relocate some CITS infrastructure and networking staff to this location.  (2nd quarter 2010)

- Begin installing network equipment, server hardware and storage equipment.  (2nd quarter 2010 and continuing through 2011 and beyond)

- Install contemporary networking equipment to provide network connectivity for the equipment in the room.  
- Install servers for campus production systems.
- Install hardware and software for redundancy of campus systems. 
- Install storage equipment for primary campus systems data storage as well as data back-up of campus systems.  
- Install school and department equipment.

Done

Done
 

Done  

Done

 
Done 


Ongoing

 

Continue to configure and build-out the campus wireless network

- Enhance wireless security while expanding campus wireless infrastructure.

(The following items will be completed in the 2nd and 3rd quarters of 2010)

- Configure equipment for guest, faculty, student, and staff access.  
- Cut-over to use new infrastructure and activate the myUM authentication to gain secure access to the campus wireless network.
- Establish procedures for creating guest accounts and guest access to the wireless network.   
- Providing easy and secure wireless access for faculty, staff and students using mobile computing and handheld devices. 

See Wireless Network Project Plan 

 

Done

 

Done

Done

Done

Done

 Work closely with Facilities Management on the following projects:

- Security Camera Project 

- President’s office (2nd quarter 2010)
- Campus Center  (4th quarter 2010)

- Fire Alarm Monitoring System (2nd quarter 2010)

- Medical Examiner building fiber installation  (3rd quarter 2010)

- Continue with the next step in re-architect inbound message delivery.  (4th quarter of 2011)

- Re-architect legacy servers that handle delivery
- Use the IronPort appliances and Enterprise Directory to take delivery of inbound email and direct it to the appropriate campus email server
- NEW: Implement Encryption and Data Loss Prevention
- New: Prepare for IronPort upgrade (4th Qtr 2012)

- New:  Investigate long term strategy for campus mass emailing working with the Communications area.

Done
 

Done

 

Done

Done

Work closely with Facilities Management and school facilities personnel to apply campus network standards in new and renovated facilities.  (The projects buildings below will be completed by the end of the 4th quarter 2010, with the exception for Pharmacy Hall and Pine St. Annex which will be completed by the end of the 2nd quarter 2010)

- Pharmacy Hall
- Pine St. Annex  
- Nursing Renovation  
- Bressler Building Renovations
- Medical Examiner’s Office 

Done

 

 
Done
Done
Done
Done
Done

Establish common firewall rules for CITS and School firewall devices.  (1st quarter 2011, on-going)

- CITS and School networking group to establish common firewall rules; maintaining security while ensuring access to campus and school resources.
- Implement a “least privilege” security strategy.
- Protect critical systems from untrusted parties by applying appropriate firewall rules and properly configuring firewalls.
- Configure firewall security modules to send alerts to firewall administrators for high severity event messages concerning the devices operational status.

Done

Done

Done

Done

Done

Plan and begin implementing a new campus network capacity standard.  (3rd quarter 2011)

- Begin planning the campus network upgrade from 1 GigE to 10 GigE.
- Install first 10 GigE network segments in 300 West Lexington Street, Howard Hall and any research intensive facility deemed critical.

 

Done

Done

NEW: Explore possible solutions for email encryption

- If feasible and cost-effective, implement an email encryption solution (3rd quarter 2011)

Done

Pilot Underway
 

New: Implement new software patch management system (2nd qtr 2012)

- Perform analysis and make selection

- Development environment implementation

- Production environment implementation (2nd qtr 2012)

 

Completed

Completed

New: Develop implementation strategy for Operating System upgrades

- Develop upgrade plan for Windows 7 upgrades/migrations (3rd Qtr 2011)

- Deploy Windows 7 (Underway, completion 3rd Qtr 2012)

 

New:  Implement new Tape Library System (2nd Qtr 2012)

 

New:  Re-evaluate email strategy (2nd Qtr 2012)

 

Complete VoIP equipment installations in remaining areas of the campus.  (mid-2012)

- NEW: Finish the process of automating the feed of students to the Athletic Center system to enable real-time AuthN and AuthZ.

- NEW: Finish the process of automating the feed of students to the Athletic Center system to enable real-time AuthN and AuthZ.

 

Access to Information Resources
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ACTION ITEMSTATUS

NEW: Create a myUM Community System that would replace the existing Affiliate System and the Stub Record application (application used for creating the UM One Cards) so that adjunct faculty, internal affiliates (those individuals that work on campus but are not paid by UM) and external affiliates can get easier and faster access to UM systems and resources. 

- Create basic system and introduce as authoritative source to the enterprise directory.  (1st quarter 2012)

- Design web environment for registration and administration.

- Review Kuali software functionality and the impact on UM’s specific business practices.  Work with the Kuali Foundation on enhancements and product modifications based on UMB’s software review.   (1st through 3rd quarter 2011)

 

  

Design work underway

 
 
Establishing resources

 
Done

Archibus space inventory management system

- Work with the Department of Capital Budget and Planning to review and possibly upgrade the Archibus system to the vendor’s latest release. 

(1st Quarter 2012)

Done

Develop Web applications for:

- NEW: Implement WordPress for campus-based blogging capabilities

- Enhance the InvenioIP application.

- NEW: Develop a new HS/HSL circulation application to manage software purchases and inventory.

- NEW: Develop a Wellness Hub application to be included as part of the new Wellness Hub website.

 

Done

Enterprise Applications
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ACTION ITEMSTATUS

Upgrade and enhance current reporting tools

- In addition to encumbering by fiscal year, investigate the feasibility to encumber salaries and fringe benefits by grant period.  If doable, reflect encumbrances in RAVEN. 

(Targeting implementation 2nd quarter 2012)

 

Enhance RAVEN to include additional Sponsored Programs Project related data

Done

NEW: Upgrade and enhance the Human Resource Management System so that the University uses new technology to better address the business needs of UM and once again be at the highest level of vendor support.

 

NEW: Replace existing working fund system with a new system that addresses current audit issues.

 

NEW:  Redesign EHS Training Administration application to use the myUMid

 

NEW:  Continue to rollout and implement document image management solutions utilizing already purchased software and hardware licenses across the enterprise to effectively improve business processes and increase the ease and effectiveness to access imaged document data

- Facilities Management work order system
- SSW
- SON

 

NEW:  Assist Parking Services department in selecting and implementing a contemporary parking system replacement for their current ageing system.

 

New: Upgrade the production Mediasite content capture system to the newest version (version 6). 

(3rd quarter 2012)
Investigate and evaluate an online, real-time conferencing system for teaching and learning. Will complete Procurement in 4th quarter calendar year 2011Done
Web Services and Faculty Support Services
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ACTION ITEMSTATUS

Promote campus policies and programs, especially the campus IT security program and rules, and communicate these to the campus frequently. 

Ongoing through 2010, 2011 and beyond

Develop a campus policy website

Done

Redesign the campus Home Page and Website

Done (branding will force more changes)

Convert Web content and Websites that are not currently in the campus Content Management System (CMS) and campus Web server environment.

In Progress

NEW: Develop and implement a plan to select the content management system of the future with associated infrastructure to support high availability.

In Progress

NEW: Faculty textbook acknowledgement application to comply with new regulations.

 

NEW: Redesign of Student Services site; including developing a Disabilities Form.

Done

NEW: Develop emergency management pages and procedures for using them in the event the campus web site is down.Done

NEW: Develop, support, and maintain new online system for Family Connections program.

 
NEW: Purchase, install, and begin implementation of a Google Search Appliance to improve search results for users on campus.Done
NEW: Develop, support, and maintain a Faculty Senate election program.Done
NEW: Develop, support, and maintain a system for legislative bills distribution.Done
NEW: Develop, support, and maintain a faculty timesheet application for Epidemiology.Done

NEW: Develop a custom application for Software Licensing to include the ability to track, order, and pay for software.

Coding completed; testing underway

NEW: Create, update, and design user satisfaction survey from content provided from the VP and CIO.

Done

NEW: Make updates and enhancements for the InvenioIP research application.

NEW: Develop new Financial application and forms.Done
NEW: Develop and support Parking BioPark Lottery system.Done

NEW: Migrate iTunesU to new platform and new program for public and private sites.

Done

Enhance the campus Academic Systems and Services website to include a catalog of all the academic systems, communication and collaboration tools, and types of training available.

- Implement an electronic communication tool(s) and create a campus forum(s) for sharing information regarding needs, new available technologies, services and support, e.g., discussion boards, blog, WebEx, Google wave, etc. 

- Implement a campus-wide online communication forum specifically for faculty (1st quarter 2011)

Ongoing

 

Implementation beginning right now

 

In Progress

Provide an online solution for document storage, sharing, and editing/collaborating for faculty.  (1st quarter 2011)Chosen and Implementing

Develop and distribute a user satisfaction survey that would be distributed to the campus community.  (1st quarter 2011)

- Assess findings

- Make changes and improvements, as needed

Done