Blackboard

Getting Started...

The following are commonly asked questions about setting up and using a Blackboard account.

How do I get a Blackboard Account? 

How do I access Blackboard?blackboard

Login Issues:

What browsers can I use to access Blackboard?

Why should I add Blackboard as a Trusted Site in Internet Explorer, and how do I do that?

What Java version should I use to access Blackboard?

How can I tell what browser and Java versions I'm using to connect to Blackboard? 

Q:How do I get a Blackboard Account?
A:

If you have an active UM Directory Account, you should also have a Blackboard account already created for you.

Employees and Affiliates

For new employees and affiliates, it may take some time between when you arrive on campus and when your UM Directory Account is fully activated.  

Students

For students, once you register for classes, the system will create your Blackboard account. 

  • Click here for questions regarding accessing your courses
  • Click here for instructions on how to check on the status of your UM Directory Account.     
Q:How do I access Blackboard?
A:

If you are logging into the Campus Blackboard system to access for-credit courses, the URL and web address for Blackboard is https://blackboard.umaryland.edu/ 

Q:I get a ‘Shibboleth’ or IdP error message when I try to log in.
A:

You may be using an invalid or expired link to get to the Blackboard website. 

Close the web browser window you have open, open a new web browser window and try typing in the URL https://blackboard.umaryland.edu/ in the address bar of your browser window.  
 

Q:

What browsers can I use to access Blackboard?

A:

The following web browsing programs are compatible with the current version of Blackboard.

Microsoft Windows XP, Vista, and Windows 7**Compatible with Blackboard 9.1
Internet Explorer 6No
Internet Explorer 7No
Internet Explorer 8*Yes
Internet Explorer 9*Yes
Firefox 3.5 and belowNo
Firefox 4 and aboveYes
Chrome 10 and aboveYes
SafariNo
Apple Mac OSX 10.6 (“Snow Leopard”) and 10.7 (“Lion”)***Compatible with Blackboard 9.1
Safari4Yes
Safari5Yes
Chrome 10 and aboveYes
Firefox 3.6 and belowNo
Firefox 4 and aboveYes

*     When using any Internet Explorer, add Blackboard as a Trusted Site
**    Windows 8 and IE10 have not been verified with our version of Blackboard
***   Apple Mac OSX 10.8 “Mountain Lion” and Safari 6 have not been verified with our version of Blackboard

Q:

Why should I add Blackboard as a Trusted Site in Internet Explorer, and how do I do that?

A:

It is a best practice to add Blackboard as a Trusted Site in Internet Explorer to avoid getting pop-up prompts asking for your username and password when opening or printing files. 

To add Blackboard as a Trusted Site, follow these steps:

1. Log on to Blackboard.
2. Open the browser’s Tool menu or the gear (IE9, only) and select “Internet Options”.  This brings up an Internet Options window.
3. Click the Security tab.
4. Click the "Trusted Sites" green checkmark icon.
5. Click the Sites button.  This brings up a Trusted Sites window.
6. The Blackboard URL will automatically be filled in.  Click the Add button to add the URL to the Websites box.
7. Click Close and OK to exit out of the Options windows.

Q:

What Java version should I use to access Blackboard?

A:

Blackboard supports Java (JRE) 6 and Java (JRE) 7.  The latest versions can be downloaded from http://java.sun.com/javase/downloads/index.jsp.

Q:

How can I tell what browser and Java versions I'm using to connect to Blackboard?

A:

Click here to determine the browser, operating system and java version numbers of your workstation. 

 

Last Updated: 03/06/2014 at 11:06:41 AM