Blackboard

Getting Started...

The following are commonly asked questions about setting up and using a Blackboard account.

How do I get a Blackboard Account? 

How do I access Blackboard?blackboard

Login Issues:

What browsers can I use to access Blackboard?

Why should I add Blackboard as a Trusted Site in Internet Explorer, and how do I do that?

What Java version should I use to access Blackboard?

How can I tell what browser and Java versions I'm using to connect to Blackboard? 

Q:How do I get a Blackboard Account?
A:

If you have an active UM Directory Account, you should also have a Blackboard account already created for you.

Employees and Affiliates

For new employees and affiliates, it may take some time between when you arrive on campus and when your UM Directory Account is fully activated.  

Students

For students, once you register for classes, the system will create your Blackboard account. 

  • Click here for questions regarding accessing your courses
  • Click here for instructions on how to check on the status of your UM Directory Account.     
Q:How do I access Blackboard?
A:

If you are logging into the Campus Blackboard system to access for-credit courses, the URL and web address for Blackboard is https://blackboard.umaryland.edu/ 

Q:I get a ‘Shibboleth’ or IdP error message when I try to log in.
A:

You may be using an invalid or expired link to get to the Blackboard website. 

Close the web browser window you have open, open a new web browser window and try typing in the URL https://blackboard.umaryland.edu/ in the address bar of your browser window.  
 

Q:

What browsers can I use to access Blackboard?

A:

Below is UMB’s summary on recommended browsers for Blackboard.  Please visit Blackboard’s browser support pages for detailed guidelines.

Blackboad supports four major browsers:

  • Internet Explorer
    • Some functions including assessments may not work with IE6 and IE7 and their use is strongly discouraged
    • Combatibility view which makes Internet Explorer act like IE7, may result in functions not working and is also discouraged
    • In all IE versions, add Blackboard as a Trusted Site
  • Safari
    • Some functions may not work with Safari 5 on Windows
  • Firefox (stable release channel)
  • Chrome (stable release channel)

As new browser versions are released, Blackboard is committed to verifying existing functionality, however some incompatibilities may arise; a patch or workaround may be available.

In all browsers, ensure the following are configured:

  • allow third party cookies
  • allow session cookies
  • allow javascript
Q:

Why should I add Blackboard as a Trusted Site in Internet Explorer, and how do I do that?

A:

It is a best practice to add Blackboard as a Trusted Site in Internet Explorer to avoid getting pop-up prompts asking for your username and password when opening or printing files. 

To add Blackboard as a Trusted Site, follow these steps:

1. Log on to Blackboard.
2. Open the browser’s Tool menu or the gear (IE9, only) and select “Internet Options”.  This brings up an Internet Options window.
3. Click the Security tab.
4. Click the "Trusted Sites" green checkmark icon.
5. Click the Sites button.  This brings up a Trusted Sites window.
6. The Blackboard URL will automatically be filled in.  Click the Add button to add the URL to the Websites box.
7. Click Close and OK to exit out of the Options windows.

Q:

What Java version should I use to access Blackboard?

A:

Blackboard recommends Java (JRE) 7.  However, on Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X.

Q:

How can I tell what browser and Java versions I'm using to connect to Blackboard?

A:

Click here to determine the browser, operating system and java version numbers of your workstation. 

 

Last Updated: 05/29/2014 at 09:41:03 AM