Collaborate Support

HIPAA Warning:

While the Blackboard Collaborate tool is ideal for sharing a vast array of information, including multimedia and images, the Blackboard Collaborate Web conferencing system is not meant to be used to discuss, share, or record Protected Health Information.


Please note the current Collaborate maintenence schedule:

Bb Collaborate Scheduled Maintenance occurs every Thursday from 2:00 AM to 6:00 AM EST and every Saturday from 10:00 PM to Sunday 2:00 AM EST.
Users of Collaborate should avoid holding any type of web/voice conferencing during these time periods.

 


Logging in:

Faculty & Students - Log in to your Blackboard Course and access Collaborate through the course menu
Administrators, meeting organizers and moderators - Log in through the Session Administration System (SAS)


If you are are not a faculty member or a student and you are new to Blackboard Collaborate, you will need to have an account created for you.
If you are a faculty member, Collaborate is accessed through your Blackboard courses


Please contact the Blackboard Collaborate Administrator for your school or department:

Blackboard Collaborate Administrators

School/DepartmentNameEmail Address
Academic and Student AffairsAdministrator, ASAflilly@umaryland.edu
SODAdministrator, Dentalbbcollaborate@dental.umaryland.edu
SSWBhandari,  Archanaabhandari@ssw.umaryland.edu
HSLBodycomb,  Aphroditeabodycomb@hshsl.umaryland.edu
SOMBowser, Sharonsbowser@som.umaryland.edu
SOM-MedicineEd Heigereheiger@medicine.umaryland.edu
SOM-PTRSHawk, Jeffjhawk@som.umaryland.edu
ORDDavidson,  Scottsdavi003@umaryland.edu
LawPucciarella, Teresatpucciarella@law.umaryland.edu
SONRietschel, Mattrietschel@son.umaryland.edu
SOPTucker, Shannonstucker@rx.umaryland.edu

If your school and/or department is not listed above, please contact the Blackboard Collaborate Support Group at DL-CITSCollaborateSupport@umaryland.edu.

If you are in need of assistance with your Blackboard Collaborate account, and neither the resources above nor the resources on the Collaborate Training page have been able to resolve your issue, please contact the IT Help Desk and they will help direct your concern to the appropriate support group.